Companies using Genesys Inbound Voice

We have data on 173 companies that use Genesys Inbound Voice. The companies using Genesys Inbound Voice are most often found in United States and in the Computer Software industry. Genesys Inbound Voice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys Inbound Voice usage goes back as far as 4 years and 10 months.

If you’re interested in the companies that use Genesys Inbound Voice, you may want to check out Voxify and Five9 as well.

Who uses Genesys Inbound Voice?

Some of the companies that use Genesys Inbound Voice include:
Company Website Country Revenue Company Size
Instrument Transformers Limited (ITL) itl-uk.com United Kingdom 1M-10M 10-50
Aria Solutions Inc. ariasolutions.com Canada 10M-50M 200-500
NextGen Information Services, Inc. nextgen-is.com United States 50M-100M 200-500
Lorven Technologies lorventech.com United States 10M-50M 50-200

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Genesys Inbound Voice Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys Inbound Voice has a market share of about 0.2%. Other major and competing products in this category include:

Genesys Inbound Voice
Contact Center Management
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173
Companies using Genesys Inbound Voice
Genesys Inbound Voice market share in Contact Center Management is about 0.18%
Contact Center Management

What is Genesys Inbound Voice?

Genesys Inbound Voice segments customers, monitors agent availability, knows agent skill set and delivers the customer to the right agent the first time regardless of location.

Top Industries that use Genesys Inbound Voice

Top Industries that use Genesys Inbound Voice

Looking at Genesys Inbound Voice customers by industry, we find that Computer Software (25%), Information Technology and Services (14%), Telecommunications (13%), Banking (8%) and Financial Services (5%) are the largest segments.

Companies using Genesys Inbound Voice - Distribution by industry

Top Countries that use Genesys Inbound Voice

Top Countries that use Genesys Inbound Voice

42% of Genesys Inbound Voice customers are in United States, 9% are in United Kingdom, 9% are in India and 5% are in Canada.

Genesys Inbound Voice customers by country

Distribution of companies that use Genesys Inbound Voice based on company size (Employees)

Distribution of companies that use Genesys Inbound Voice based on company size (Employees)
Of all the customers that are using Genesys Inbound Voice,16% are small (<50 employees), 36% are medium-sized and 43% are large (>1000 employees).
Companies using Genesys Inbound Voice, by size (number of employees)

Distribution of companies that use Genesys Inbound Voice based on company size (Revenue)

Distribution of companies that use Genesys Inbound Voice based on company size (Revenue)
Of all the customers that are using Genesys Inbound Voice, 37% are small (<$50M), 7% are medium-sized and 42% are large (>$1000M).
Genesys Inbound Voice clients - distribution by company revenue

Target Genesys Inbound Voice customers to accomplish your sales and marketing goals.

Customize Genesys Inbound Voice users by location, employees, revenue, industry, and more.