Companies using Genesys Inbound Voice
We have data on 173 companies that use Genesys Inbound Voice. The companies using Genesys Inbound Voice are most often found in United States and in the Information Technology and Services industry. Genesys Inbound Voice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys Inbound Voice usage goes back as far as 8 years and 11 months.
Who uses Genesys Inbound Voice?
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HP Development Company, L.P. |
| Website | hp.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Ernst & Young Global Limited |
| Website | ey.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| HP Development Company, L.P. | hp.com | United States | >1000M | >10000 |
| International Business Machines Corporation | ibm.com | United States | >1000M | >10000 |
| Ernst & Young Global Limited | ey.com | United States | >1000M | >10000 |
Target Genesys Inbound Voice customers to accomplish your sales and marketing goals.
Genesys Inbound Voice Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys Inbound Voice has a market share of about 0.2%. Other major and competing products in this category include:
Contact Center Management
What is Genesys Inbound Voice?
Genesys Inbound Voice segments customers, monitors agent availability, knows agent skill set and delivers the customer to the right agent the first time regardless of location.
Top Industries that use Genesys Inbound Voice
Looking at Genesys Inbound Voice customers by industry, we find that Information Technology and Services (41%), Telecommunications (13%), Computer Software (8%), Banking (5%) and Financial Services (5%) are the largest segments.
Top Countries that use Genesys Inbound Voice
54% of Genesys Inbound Voice customers are in United States, 8% are in Canada and 6% are in United Kingdom.
Distribution of companies that use Genesys Inbound Voice based on company size (Employees)
Of all the customers that are using Genesys Inbound Voice, 17% are small (<50 employees), 28% are medium-sized and 49% are large (>1000 employees).
Distribution of companies that use Genesys Inbound Voice based on company size (Revenue)
Of all the customers that are using Genesys Inbound Voice, 36% are small (<$50M), 5% are medium-sized and 49% are large (>$1000M).
