Companies using Genesys Inbound Voice

We have found 143 companies that use Genesys Inbound Voice. The companies using Genesys Inbound Voice are most often found in United States and in the Computer Software industry. Genesys Inbound Voice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys Inbound Voice usage goes back as far as 4 years and 1 months.

Did you know that Genesys Inbound Voice customers are also likely to use Voxify and Five9?

Who uses Genesys Inbound Voice?

List of the top companies using Genesys Inbound Voice :
Company Website Country Revenue Company Size
Standard Chartered PLC sc.com United Kingdom >1000M >10000

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Genesys Inbound Voice Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Genesys Inbound Voice has a market share of about 0.1%. Other major and competing products in this category include:

Genesys Inbound Voice
Contact Center Management
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143
Companies using Genesys Inbound Voice
Genesys Inbound Voice market share in Contact Center Management is about 0.15%
Contact Center Management

What is Genesys Inbound Voice?

Genesys Inbound Voice segments customers, monitors agent availability, knows agent skill set and delivers the customer to the right agent the first time regardless of location.

Top Industries that use Genesys Inbound Voice

Top Industries that use Genesys Inbound Voice

Looking at Genesys Inbound Voice customers by industry, we find that Computer Software (25%), Information Technology and Services (17%), Telecommunications (13%) and Financial Services (8%) are the largest segments.

Companies using Genesys Inbound Voice - Distribution by industry
Companies that use Genesys Inbound Voice, by industry :
Industry Number of companies
Computer Software 36
Information Technology and Services 24
Telecommunications 18
Financial Services 11
Banking 7
Electrical/Electronic Manufacturing 2
Human Resources 2
Utilities 2
Government Administration 2
Retail 1

Top Countries that use Genesys Inbound Voice

Top Countries that use Genesys Inbound Voice

37% of Genesys Inbound Voice customers are in United States, 10% are in India and 8% are in United Kingdom.

Genesys Inbound Voice customers by country
Companies that use Genesys Inbound Voice, by country :
Country Number of companies
United States 53
India 15
United Kingdom 12
Canada 7
United Arab Emirates 4
France 4
Italy 3
Netherlands 3
Chile 3
Germany 2

Distribution of companies that use Genesys Inbound Voice based on company size (Employees)

Distribution of companies that use Genesys Inbound Voice based on company size (Employees)
Of all the companies that are using Genesys Inbound Voice,17% are small (<50 employees), 33% are medium-sized and 43% are large (>1000 employees).
Companies using Genesys Inbound Voice, by size (number of employees)
Companies that use Genesys Inbound Voice, by employees :
Employees Number of companies
>10000 Employees 39
50-200 Employees 21
10-50 Employees 15
200-500 Employees 9
1000-5000 Employees 8
500-1000 Employees 5
5000-10000 Employees 3
1-10 Employees 2

Distribution of companies that use Genesys Inbound Voice based on company size (Revenue)

Distribution of companies that use Genesys Inbound Voice based on company size (Revenue)
Of all the companies that are using Genesys Inbound Voice, 36% are small (<$50M), 7% are medium-sized and 43% are large (>$1000M).
Genesys Inbound Voice clients - distribution by company revenue
Companies that use Genesys Inbound Voice, by revenue :
Revenue (in USD) Number of companies
>1000M 45
10M-50M 25
1M-10M 18
200M-1000M 8
50M-100M 6
100M-200M 2
0M-1M 2

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.