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Companies using Genesys Inbound Voice

We have data on 202 companies that use Genesys Inbound Voice. The companies using Genesys Inbound Voice are most often found in United States and in the Information Technology and Services industry. Genesys Inbound Voice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys Inbound Voice usage goes back as far as 6 years and 11 months.

If you’re interested in the companies that use Genesys Inbound Voice, you may want to check out Voxify and Five9 as well.

Who uses Genesys Inbound Voice?

Some of the companies that use Genesys Inbound Voice include:
Company UPMC
Website upmc.com
Country United States
Revenue 1M-10M
Company Size >10000

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Genesys Inbound Voice Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys Inbound Voice has a market share of about 0.2%. Other major and competing products in this category include:

Genesys Inbound Voice
Contact Center Management
Genesys Inbound Voice market share in Contact Center Management is about 0.16%
202
Companies using Genesys Inbound Voice
Contact Center Management
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    What is Genesys Inbound Voice?

    Genesys Inbound Voice segments customers, monitors agent availability, knows agent skill set and delivers the customer to the right agent the first time regardless of location.

    Top Industries that use Genesys Inbound Voice

    Looking at Genesys Inbound Voice customers by industry, we find that Information Technology and Services (38%), Telecommunications (14%), Computer Software (7%), Banking (6%) and Financial Services (6%) are the largest segments.

    Companies using Genesys Inbound Voice - Distribution by industry

    Top Countries that use Genesys Inbound Voice

    52% of Genesys Inbound Voice customers are in United States, 6% are in India and 5% are in Canada.

    Genesys Inbound Voice customers by country

    Distribution of companies that use Genesys Inbound Voice based on company size (Employees)

    Of all the customers that are using Genesys Inbound Voice, 16% are small (<50 employees), 34% are medium-sized and 46% are large (>1000 employees).

    Companies using Genesys Inbound Voice, by size (number of employees)

    Distribution of companies that use Genesys Inbound Voice based on company size (Revenue)

    Of all the customers that are using Genesys Inbound Voice, 48% are small (<$50M), 0% are medium-sized and 40% are large (>$1000M).

    Genesys Inbound Voice clients - distribution by company revenue

    Target Genesys Inbound Voice customers to accomplish your sales and marketing goals.

    Customize Genesys Inbound Voice users by location, employees, revenue, industry, and more.

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