Companies using Genesys Inbound Voice

We have data on 130 companies that use Genesys Inbound Voice. The companies using Genesys Inbound Voice are most often found in United States and in the Computer Software industry. Genesys Inbound Voice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys Inbound Voice usage goes back as far as 4 years and 6 months.

If you’re interested in the companies that use Genesys Inbound Voice, you may want to check out Voxify and Five9 as well.

Who uses Genesys Inbound Voice?

Some of the companies that use Genesys Inbound Voice include:
Company Website Country Revenue Company Size
Sensiple sensiple.com United States 10M-50M 200-500
Groupama S.A. groupama.com France >1000M >10000
Telstra Corporation Ltd telstra.com.au Australia >1000M >10000
Sigmaways sigmaways.com United States 10M-50M 50-200
XpertTech xperttech.com United States 10M-50M 50-200

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Genesys Inbound Voice Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Genesys Inbound Voice has a market share of about 0.1%. Other major and competing products in this category include:

Genesys Inbound Voice
Contact Center Management
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130
Companies using Genesys Inbound Voice
Genesys Inbound Voice market share in Contact Center Management is about 0.15%
Contact Center Management

What is Genesys Inbound Voice?

Genesys Inbound Voice segments customers, monitors agent availability, knows agent skill set and delivers the customer to the right agent the first time regardless of location.

Top Industries that use Genesys Inbound Voice

Top Industries that use Genesys Inbound Voice

Looking at Genesys Inbound Voice customers by industry, we find that Computer Software (28%), Information Technology and Services (17%), Telecommunications (14%), Financial Services (7%) and Banking (7%) are the largest segments.

Companies using Genesys Inbound Voice - Distribution by industry

Top Countries that use Genesys Inbound Voice

Top Countries that use Genesys Inbound Voice

40% of Genesys Inbound Voice customers are in United States, 10% are in India and 9% are in United Kingdom.

Genesys Inbound Voice customers by country

Distribution of companies that use Genesys Inbound Voice based on company size (Employees)

Distribution of companies that use Genesys Inbound Voice based on company size (Employees)
Of all the companies that are using Genesys Inbound Voice,15% are small (<50 employees), 34% are medium-sized and 45% are large (>1000 employees).
Companies using Genesys Inbound Voice, by size (number of employees)

Distribution of companies that use Genesys Inbound Voice based on company size (Revenue)

Distribution of companies that use Genesys Inbound Voice based on company size (Revenue)
Of all the companies that are using Genesys Inbound Voice, 35% are small (<$50M), 7% are medium-sized and 45% are large (>$1000M).
Genesys Inbound Voice clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.