Companies using Genesys Contact Center

We have data on 523 companies that use Genesys Contact Center. The companies using Genesys Contact Center are most often found in United States and in the Computer Software industry. Genesys Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys Contact Center usage goes back as far as 4 years and 8 months.

If you’re interested in the companies that use Genesys Contact Center, you may want to check out Voxify and Five9 as well.

Who uses Genesys Contact Center?

Some of the companies that use Genesys Contact Center include:
Company Website Country Revenue Company Size
JETT Business Technology jettbt.com United States 1M-10M 10-50
Provident Financial PLC providentfinancial.com United Kingdom >1000M 1000-5000
Collaborative Consulting collaborative.com United States 50M-100M 500-1000
CORPORATE SYSTEMS ASSOCIATES csahartford.com United States 10M-50M 50-200
The Warranty Group, Inc. thewarrantygroup.com United States 200M-1000M 1000-5000

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Genesys Contact Center Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Genesys Contact Center has a market share of about 0.6%. Other major and competing products in this category include:

Genesys Contact Center
Contact Center Management
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523
Companies using Genesys Contact Center
Genesys Contact Center market share in Contact Center Management is about 0.61%
Contact Center Management

What is Genesys Contact Center?

Genesys contact center solutions helps to enhance customer interactions and improve call center performance and economics.The Genesys Suite is a set of sustainable solutions that allow customers and employees to engage in seamless, value-rich conversation across channels, 24/7.

Top Industries that use Genesys Contact Center

Top Industries that use Genesys Contact Center

Looking at Genesys Contact Center customers by industry, we find that Computer Software (23%), Information Technology and Services (13%), Telecommunications (8%), Banking (8%) and Financial Services (5%) are the largest segments.

Companies using Genesys Contact Center - Distribution by industry

Top Countries that use Genesys Contact Center

Top Countries that use Genesys Contact Center

52% of Genesys Contact Center customers are in United States.

Genesys Contact Center customers by country

Distribution of companies that use Genesys Contact Center based on company size (Employees)

Distribution of companies that use Genesys Contact Center based on company size (Employees)
Of all the companies that are using Genesys Contact Center,14% are small (<50 employees), 37% are medium-sized and 48% are large (>1000 employees).
Companies using Genesys Contact Center, by size (number of employees)

Distribution of companies that use Genesys Contact Center based on company size (Revenue)

Distribution of companies that use Genesys Contact Center based on company size (Revenue)
Of all the companies that are using Genesys Contact Center, 33% are small (<$50M), 16% are medium-sized and 47% are large (>$1000M).
Genesys Contact Center clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.