We have data on 79 companies that use Genesys CIM Platform. The companies using Genesys CIM Platform are most often found in United States and in the Computer Software industry. Genesys CIM Platform is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys CIM Platform usage goes back as far as 4 years and 9 months.
|AVG Technologies NV||avg.com||Netherlands||200M-1000M||1000-5000|
|Thirty-One Gifts LLC||thirtyonegifts.com||United States||200M-1000M||1000-5000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Genesys CIM Platform has a market share of about 0.1%. Other major and competing products in this category include:
Genesys CIM Platform. The next generation of a powerful, proven single platform for deploying and managing inbound and outbound interaction processing. It captures, processes, routes, and reports the entire life cycle of any customer-interaction or activity type in any contact-center environment.
Looking at Genesys CIM Platform customers by industry, we find that Computer Software (26%), Telecommunications (16%), Information Technology and Services (9%) and Banking (9%) are the largest segments.
55% of Genesys CIM Platform customers are in United States and 9% are in India.