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Companies using Genesys CIM Platform

We have data on 84 companies that use Genesys CIM Platform. The companies using Genesys CIM Platform are most often found in United States and in the Information Technology and Services industry. Genesys CIM Platform is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys CIM Platform usage goes back as far as 8 years and 7 months.

If you’re interested in the companies that use Genesys CIM Platform, you may want to check out Voxify and Five9 as well.

Who uses Genesys CIM Platform?

Some of the companies that use Genesys CIM Platform include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company Lockheed Martin Corporation
Website lockheedmartin.com
Country United States
Revenue >1000M
Company Size >10000
Company AdvanTel, Inc.
Website advantel.com
Country United States
Revenue 50M-100M
Company Size 50-200
Company Wipro Ltd
Website wipro.com
Country India
Revenue >1000M
Company Size >10000
Company AT&T Inc
Website att.com
Country United States
Revenue >1000M
Company Size >10000

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Genesys CIM Platform Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys CIM Platform has a market share of about 0.1%. Other major and competing products in this category include:

Genesys CIM Platform
Contact Center Management
Genesys CIM Platform market share in Contact Center Management is about 0.1%
84
Companies using Genesys CIM Platform
Contact Center Management
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    What is Genesys CIM Platform?

    Genesys CIM Platform. The next generation of a powerful, proven single platform for deploying and managing inbound and outbound interaction processing. It captures, processes, routes, and reports the entire life cycle of any customer-interaction or activity type in any contact-center environment.

    Top Industries that use Genesys CIM Platform

    Looking at Genesys CIM Platform customers by industry, we find that Information Technology and Services (31%), Telecommunications (11%), Computer Software (8%) and Financial Services (7%) are the largest segments.

    Companies using Genesys CIM Platform - Distribution by industry

    Top Countries that use Genesys CIM Platform

    57% of Genesys CIM Platform customers are in United States and 6% are in United Kingdom.

    Genesys CIM Platform customers by country

    Distribution of companies that use Genesys CIM Platform based on company size (Employees)

    Of all the customers that are using Genesys CIM Platform, a majority (64%) are large (>1000 employees), 9% are small (<50 employees) and 19% are medium-sized.

    Companies using Genesys CIM Platform, by size (number of employees)

    Distribution of companies that use Genesys CIM Platform based on company size (Revenue)

    Of all the customers that are using Genesys CIM Platform, a majority (65%) are large (>$1000M), 17% are small (<$50M) and 6% are medium-sized.

    Genesys CIM Platform clients - distribution by company revenue

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