We have data on 36 companies that use Echopass. The companies using Echopass are most often found in United States and in the Computer Software industry. Echopass is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Echopass usage goes back as far as 4 years and 8 months.
|Homesite Group Incorporated||homesite.com||United States||200M-1000M||1000-5000|
|Alphanumeric Systems, Inc.||alphanumeric.com||United States||50M-100M||500-1000|
|Overstock.com Inc||overstock.com||United States||>1000M||1000-5000|
|Maximus Inc||maximus.com||United States||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Echopass has a market share of about 0.1%. Other major and competing products in this category include:
Echopass is an app service provider offering web-based telephone and Internet customer support services, including email and web call-backs. Echopass managed solutions are quick to deploy, easy to use, flexible, and require no capital investment or ongoing maintenance.
Looking at Echopass customers by industry, we find that Computer Software (12%), Telecommunications (7%) and Computer Hardware (7%) are the largest segments.
81% of Echopass customers are in United States.