We have data on 52 companies that use Echopass. The companies using Echopass are most often found in United States and in the Information Technology and Services industry. Echopass is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Echopass usage goes back as far as 7 years and 7 months.
|Company||InterContinental Hotels Group PLC|
|InterContinental Hotels Group PLC||ihgplc.com||United Kingdom||>1000M||>10000|
|3M Co||3m.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Echopass has a market share of about 0.1%. Other major and competing products in this category include:
Echopass is an app service provider offering web-based telephone and Internet customer support services, including email and web call-backs. Echopass managed solutions are quick to deploy, easy to use, flexible, and require no capital investment or ongoing maintenance.
Looking at Echopass customers by industry, we find that Information Technology and Services (13%), Computer Software (10%), Financial Services (8%) and Telecommunications (6%) are the largest segments.
81% of Echopass customers are in United States.
Of all the customers that are using Echopass, a majority (56%) are large (>1000 employees), 8% are small (<50 employees) and 25% are medium-sized.
Of all the customers that are using Echopass, a majority (50%) are large (>$1000M), 32% are small (<$50M) and 0% are medium-sized.