We have data on 14 companies that use Cloudtalk. The companies using Cloudtalk are most often found in United States and in the Information Technology and Services industry. Cloudtalk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Cloudtalk usage goes back as far as 1 years and 1 months.
|Company||Racepoint Global, Inc.|
|Company||Camunda Services GmbH|
|Racepoint Global, Inc.||racepointglobal.com||United States||10M-50M||50-200|
|Presence Marketing||pmidpi.com||United States||10M-50M||200-500|
|Camunda Services GmbH||camunda.com||Germany||0M-1M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cloudtalk has a market share of about 0.1%. Other major and competing products in this category include:
Cloudtalk is a cloud-based Call Center software for sales and support teams of all sizes. It products include inbound call center software, outbound call center software and cloud-based business phone system. It offers native integrations with other CRMs (Customer relationship management), helpdesks and business tools like Pipedrive, Hubspot, Salesforce, Zendesk and more. Its features also include advanced call center analytics, automatic tracking and recording of calls, automated call distribution and more.
Looking at Cloudtalk customers by industry, we find that Information Technology and Services (22%), Computer Software (8%) and Telecommunications (8%) are the largest segments.
51% of Cloudtalk customers are in United States and 8% are in Slovakia.
Of all the customers that are using Cloudtalk, 37% are small (<50 employees), 18% are medium-sized and 16% are large (>1000 employees).
Of all the customers that are using Cloudtalk, 48% are small (<$50M), 0% are medium-sized and 16% are large (>$1000M).