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Companies using Cisco Unified Customer Voice Portal

We have data on 141 companies that use Cisco Unified Customer Voice Portal. The companies using Cisco Unified Customer Voice Portal are most often found in United States and in the Information Technology and Services industry. Cisco Unified Customer Voice Portal is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Unified Customer Voice Portal usage goes back as far as 6 years and 7 months.

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Who uses Cisco Unified Customer Voice Portal?

Some of the companies that use Cisco Unified Customer Voice Portal include:
Company BLUE CROSS BLUE SHIELD ASSOCIATION
Website bcbs.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000

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Cisco Unified Customer Voice Portal Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Unified Customer Voice Portal has a market share of about 0.1%. Other major and competing products in this category include:

Cisco Unified Customer Voice Portal
Contact Center Management
Cisco Unified Customer Voice Portal market share in Contact Center Management is about 0.11%
141
Companies using Cisco Unified Customer Voice Portal
Contact Center Management
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    What is Cisco Unified Customer Voice Portal?

    Cisco Unified Customer Voice Portal combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers-either as a standalone interactive-voice-response (IVR) system or transparently integrated with a contact center.

    Top Industries that use Cisco Unified Customer Voice Portal

    Looking at Cisco Unified Customer Voice Portal customers by industry, we find that Information Technology and Services (37%), Telecommunications (11%), Computer Software (6%) and Financial Services (5%) are the largest segments.

    Companies using Cisco Unified Customer Voice Portal - Distribution by industry

    Top Countries that use Cisco Unified Customer Voice Portal

    67% of Cisco Unified Customer Voice Portal customers are in United States and 6% are in Canada.

    Cisco Unified Customer Voice Portal customers by country

    Distribution of companies that use Cisco Unified Customer Voice Portal based on company size (Employees)

    Of all the customers that are using Cisco Unified Customer Voice Portal, a majority (52%) are large (>1000 employees), 13% are small (<50 employees) and 28% are medium-sized.

    Companies using Cisco Unified Customer Voice Portal, by size (number of employees)

    Distribution of companies that use Cisco Unified Customer Voice Portal based on company size (Revenue)

    Of all the customers that are using Cisco Unified Customer Voice Portal, 34% are small (<$50M), 10% are medium-sized and 48% are large (>$1000M).

    Cisco Unified Customer Voice Portal clients - distribution by company revenue

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