We have data on 89 companies that use Cisco Unified Customer Voice Portal. The companies using Cisco Unified Customer Voice Portal are most often found in United States and in the Computer Software industry. Cisco Unified Customer Voice Portal is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Unified Customer Voice Portal usage goes back as far as 4 years and 2 months.
|Tata Teleservices (Maharashtra) Ltd||tatateleservices.com||India||200M-1000M||500-1000|
|Puget Sound Energy Inc.||pse.com||United States||200M-1000M||1000-5000|
|SLAIT Consulting||slaitconsulting.com||United States||50M-100M||200-500|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Cisco Unified Customer Voice Portal has a market share of about 0.1%. Other major and competing products in this category include:
Cisco Unified Customer Voice Portal combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers-either as a standalone interactive-voice-response (IVR) system or transparently integrated with a contact center.
Looking at Cisco Unified Customer Voice Portal customers by industry, we find that Computer Software (37%), Telecommunications (9%) and Information Technology and Services (6%) are the largest segments.
54% of Cisco Unified Customer Voice Portal customers are in United States, 8% are in India and 6% are in Canada.