Companies using Cisco SMARTnet
We have data on 583 companies that use Cisco SMARTnet. The companies using Cisco SMARTnet are most often found in United States and in the Information Technology and Services industry. Cisco SMARTnet is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco SMARTnet usage goes back as far as 8 years and 6 months.
Who uses Cisco SMARTnet?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Choice Hotels |
| Website | choicehotels.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | SHI International Corp. |
| Website | shi.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 5000-10000 |
| Company | Hitachi Vantara |
| Website | hitachivantara.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| Choice Hotels | choicehotels.com | United States | >1000M | 1000-5000 |
| SHI International Corp. | shi.com | United States | >1000M | 5000-10000 |
| Hitachi Vantara | hitachivantara.com | United States | >1000M | >10000 |
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Cisco SMARTnet Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco SMARTnet has a market share of about 0.7%. Other major and competing products in this category include:
Contact Center Management
What is Cisco SMARTnet?
Cisco SMARTnet is a technical support service that gives IT technicians access to Ciscos engineers and their substantial resources. Ciscos SMARTnet provides a Technical Access Center (TAC), staffed by certified Cisco professionals with experience in diagnosing any issue. SMARTnet also gives IT technicians access to online troubleshooting tools, hardware replacement options, and online access to operating system updates.
Top Industries that use Cisco SMARTnet
Looking at Cisco SMARTnet customers by industry, we find that Information Technology and Services (26%) and Hospital & Health Care (6%) are the largest segments.
Top Countries that use Cisco SMARTnet
78% of Cisco SMARTnet customers are in United States.
Distribution of companies that use Cisco SMARTnet based on company size (Employees)
Of all the customers that are using Cisco SMARTnet, a majority (55%) are large (>1000 employees), 12% are small (<50 employees) and 33% are medium-sized.
Distribution of companies that use Cisco SMARTnet based on company size (Revenue)
Of all the customers that are using Cisco SMARTnet, a majority (57%) are large (>$1000M), 26% are small (<$50M) and 14% are medium-sized.
