Companies using Cisco SMARTnet
We have data on 650 companies that use Cisco SMARTnet. The companies using Cisco SMARTnet are most often found in United States and in the Information Technology and Services industry. Cisco SMARTnet is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco SMARTnet usage goes back as far as 7 years and 11 months.
Who uses Cisco SMARTnet?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | North American Communications Resource |
| Website | nacr.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 500-1000 |
| Company | Cisco Systems, Inc. |
| Website | cisco.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | NEC Corporation of America |
| Website | necam.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| Fujitsu Ltd | fujitsu.com | Japan | >1000M | >10000 |
| North American Communications Resource | nacr.com | United States | >1000M | 500-1000 |
| Cisco Systems, Inc. | cisco.com | United States | >1000M | >10000 |
| NEC Corporation of America | necam.com | United States | 100M-200M | 500-1000 |
Target Cisco SMARTnet customers to accomplish your sales and marketing goals.
Cisco SMARTnet Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco SMARTnet has a market share of about 0.8%. Other major and competing products in this category include:
Contact Center Management
What is Cisco SMARTnet?
Cisco SMARTnet is a technical support service that gives IT technicians access to Ciscos engineers and their substantial resources. Ciscos SMARTnet provides a Technical Access Center (TAC), staffed by certified Cisco professionals with experience in diagnosing any issue. SMARTnet also gives IT technicians access to online troubleshooting tools, hardware replacement options, and online access to operating system updates.
Top Industries that use Cisco SMARTnet
Looking at Cisco SMARTnet customers by industry, we find that Information Technology and Services (29%) and Hospital & Health Care (5%) are the largest segments.
Top Countries that use Cisco SMARTnet
79% of Cisco SMARTnet customers are in United States.
Distribution of companies that use Cisco SMARTnet based on company size (Employees)
Of all the customers that are using Cisco SMARTnet, a majority (53%) are large (>1000 employees), 12% are small (<50 employees) and 33% are medium-sized.
Distribution of companies that use Cisco SMARTnet based on company size (Revenue)
Of all the customers that are using Cisco SMARTnet, a majority (57%) are large (>$1000M), 25% are small (<$50M) and 15% are medium-sized.
