We have found 415 companies that use Cisco SMARTnet. The companies using Cisco SMARTnet are most often found in United States and in the Computer Software industry. Cisco SMARTnet is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Cisco SMARTnet usage goes back as far as 4 years.
|IntelliDyne, LLC||intellidyne-llc.com||United States||50M-100M||200-500|
|Burwood Group||burwood.com||United States||10M-50M||200-500|
|Curvature LLC||curvature.com||United States||200M-1000M||1000-5000|
|Site Centers Corp||ddr.com||United States||200M-1000M||200-500|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Cisco SMARTnet has a market share of about 0.5%. Other major and competing products in this category include:
Cisco SMARTnet is a technical support service that gives IT technicians access to Ciscos engineers and their substantial resources. Ciscos SMARTnet provides a Technical Access Center (TAC), staffed by certified Cisco professionals with experience in diagnosing any issue. SMARTnet also gives IT technicians access to online troubleshooting tools, hardware replacement options, and online access to operating system updates.
Looking at Cisco SMARTnet customers by industry, we find that Computer Software (28%), Information Technology and Services (10%), Telecommunications (7%) and Computer Hardware (6%) are the largest segments.
|Industry||Number of companies|
|Information Technology and Services||40|
|Hospital & Health Care||19|
76% of Cisco SMARTnet customers are in United States.
|Country||Number of companies|
|United Arab Emirates||5|
|Employees||Number of companies|
|Revenue (in USD)||Number of companies|