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Companies using Cisco Outbound Option

We have data on 50 companies that use Cisco Outbound Option. The companies using Cisco Outbound Option are most often found in United States and in the Information Technology and Services industry. Cisco Outbound Option is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Outbound Option usage goes back as far as 7 years and 10 months.

If you’re interested in the companies that use Cisco Outbound Option, you may want to check out Voxify and Five9 as well.

Who uses Cisco Outbound Option?

Some of the companies that use Cisco Outbound Option include:
Company Cisco Systems, Inc.
Website cisco.com
Country United States
Revenue >1000M
Company Size >10000
Company Wipro Ltd
Website wipro.com
Country India
Revenue >1000M
Company Size >10000
Company Cognizant Technology Solutions Corp
Website cognizant.com
Country United States
Revenue >1000M
Company Size >10000
Company Verizon Communications Inc.
Website verizon.com
Country United States
Revenue >1000M
Company Size >10000
Company BNP Paribas SA
Website bnpparibas.com
Country France
Revenue >1000M
Company Size >10000

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Cisco Outbound Option Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Outbound Option has a market share of about 0.1%. Other major and competing products in this category include:

Cisco Outbound Option
Contact Center Management
Cisco Outbound Option market share in Contact Center Management is about 0.06%
50
Companies using Cisco Outbound Option
Contact Center Management
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    What is Cisco Outbound Option?

    Cisco Outbound Option enables the multi-functional contact center to include outbound campaign solutions that take advantage of the enterprise view that Cisco Intelligent Contact Management Enterprise and Cisco Unified Contact Center Enterprise maintain over agent resources. Cisco Outbound Option provides the ability to design complex outbound campaigns, maximize the use of skilled agents, utilize individual dialing modes, and deliver rich call contact information to a best-in-class CTI desktop.

    Top Industries that use Cisco Outbound Option

    Looking at Cisco Outbound Option customers by industry, we find that Information Technology and Services (26%), Telecommunications (12%) and Banking (6%) are the largest segments.

    Companies using Cisco Outbound Option - Distribution by industry

    Top Countries that use Cisco Outbound Option

    58% of Cisco Outbound Option customers are in United States, 6% are in Canada and 6% are in India.

    Cisco Outbound Option customers by country

    Distribution of companies that use Cisco Outbound Option based on company size (Employees)

    Of all the customers that are using Cisco Outbound Option, a majority (58%) are large (>1000 employees), 16% are small (<50 employees) and 10% are medium-sized.

    Companies using Cisco Outbound Option, by size (number of employees)

    Distribution of companies that use Cisco Outbound Option based on company size (Revenue)

    Of all the customers that are using Cisco Outbound Option, a majority (62%) are large (>$1000M), 20% are small (<$50M) and 0% are medium-sized.

    Cisco Outbound Option clients - distribution by company revenue

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