Companies using Cisco Outbound Option

We have data on 57 companies that use Cisco Outbound Option. The companies using Cisco Outbound Option are most often found in United States and in the Computer Software industry. Cisco Outbound Option is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Outbound Option usage goes back as far as 5 years and 1 months.

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Who uses Cisco Outbound Option?

Some of the companies that use Cisco Outbound Option include:
Company Website Country Revenue Company Size
Trident Marketing tridentmarketing.com United States 10M-50M 200-500
Gemini Consulting and Services gemini-us.com United States 50M-100M 200-500
DISH Network Corporation dish.com United States >1000M >10000
Presidio Inc presidio.com United States 1M-10M 50-200
Maximus Inc maximus.com United States >1000M >10000

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Cisco Outbound Option Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Outbound Option has a market share of about 0.1%. Other major and competing products in this category include:

Cisco Outbound Option
Contact Center Management
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57
Companies using Cisco Outbound Option
Cisco Outbound Option market share in Contact Center Management is about 0.05%
Contact Center Management

What is Cisco Outbound Option?

Cisco Outbound Option enables the multi-functional contact center to include outbound campaign solutions that take advantage of the enterprise view that Cisco Intelligent Contact Management Enterprise and Cisco Unified Contact Center Enterprise maintain over agent resources. Cisco Outbound Option provides the ability to design complex outbound campaigns, maximize the use of skilled agents, utilize individual dialing modes, and deliver rich call contact information to a best-in-class CTI desktop.

Top Industries that use Cisco Outbound Option

Top Industries that use Cisco Outbound Option

Looking at Cisco Outbound Option customers by industry, we find that Computer Software (23%), Telecommunications (9%) and Information Technology and Services (9%) are the largest segments.

Companies using Cisco Outbound Option - Distribution by industry

Top Countries that use Cisco Outbound Option

Top Countries that use Cisco Outbound Option

62% of Cisco Outbound Option customers are in United States, 6% are in India and 6% are in Canada.

Cisco Outbound Option customers by country

Distribution of companies that use Cisco Outbound Option based on company size (Employees)

Distribution of companies that use Cisco Outbound Option based on company size (Employees)
Of all the customers that are using Cisco Outbound Option,11% are small (<50 employees), 27% are medium-sized and 48% are large (>1000 employees).
Companies using Cisco Outbound Option, by size (number of employees)

Distribution of companies that use Cisco Outbound Option based on company size (Revenue)

Distribution of companies that use Cisco Outbound Option based on company size (Revenue)
Of all the customers that are using Cisco Outbound Option, 31% are small (<$50M), 10% are medium-sized and 44% are large (>$1000M).
Cisco Outbound Option clients - distribution by company revenue

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