We have data on 157 companies that use Avaya Proactive Contact. The companies using Avaya Proactive Contact are most often found in United States and in the Computer Software industry. Avaya Proactive Contact is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Proactive Contact usage goes back as far as 4 years and 9 months.
|Response Marketing||thepowertoprovoke.com||United States||1M-10M||10-50|
|Quicken Loans||quickenloans.com||United States||>1000M||>10000|
|SSE PLC||sse.com||United Kingdom||>1000M||>10000|
|KINECTA FEDERAL CREDIT UNION||kinecta.org||United States||100M-200M||1000-5000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Avaya Proactive Contact has a market share of about 0.2%. Other major and competing products in this category include:
Avaya Proactive Contact is an industry leading outbound platform for creation and management of outbound and blended campaigns and customer communications. Proactive Contact offers several advantages that help you maximize outbound communications effectiveness, agent productivity and your return on investment.
Looking at Avaya Proactive Contact customers by industry, we find that Computer Software (16%), Financial Services (14%), Banking (13%) and Telecommunications (12%) are the largest segments.
49% of Avaya Proactive Contact customers are in United States and 10% are in United Kingdom.