We have data on 216 companies that use Avaya Proactive Contact. The companies using Avaya Proactive Contact are most often found in United States and in the Financial Services industry. Avaya Proactive Contact is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Proactive Contact usage goes back as far as 6 years and 10 months.
|Company||Cox Communications, Inc.|
|Cox Communications, Inc.||cox.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Proactive Contact has a market share of about 0.2%. Other major and competing products in this category include:
Avaya Proactive Contact is an industry leading outbound platform for creation and management of outbound and blended campaigns and customer communications. Proactive Contact offers several advantages that help you maximize outbound communications effectiveness, agent productivity and your return on investment.
Looking at Avaya Proactive Contact customers by industry, we find that Financial Services (18%), Information Technology and Services (16%), Telecommunications (11%) and Banking (7%) are the largest segments.
54% of Avaya Proactive Contact customers are in United States and 9% are in United Kingdom.
Of all the customers that are using Avaya Proactive Contact, a majority (58%) are large (>1000 employees), 13% are small (<50 employees) and 27% are medium-sized.
Of all the customers that are using Avaya Proactive Contact, a majority (50%) are large (>$1000M), 31% are small (<$50M) and 8% are medium-sized.