We have data on 188 companies that use Avaya Proactive Contact. The companies using Avaya Proactive Contact are most often found in United States and in the Telecommunications industry. Avaya Proactive Contact is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Proactive Contact usage goes back as far as 5 years and 3 months.
|Cox Communications, Inc.||cox.com||United States||>1000M||>10000|
|SSE PLC||sse.com||United Kingdom||>1000M||>10000|
|Quicken Loans||quickenloans.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Proactive Contact has a market share of about 0.2%. Other major and competing products in this category include:
Avaya Proactive Contact is an industry leading outbound platform for creation and management of outbound and blended campaigns and customer communications. Proactive Contact offers several advantages that help you maximize outbound communications effectiveness, agent productivity and your return on investment.
Looking at Avaya Proactive Contact customers by industry, we find that Telecommunications (14%), Computer Software (14%), Banking (13%) and Financial Services (11%) are the largest segments.
49% of Avaya Proactive Contact customers are in United States and 9% are in United Kingdom.