Companies using Avaya Operational Analyst

We have data on 27 companies that use Avaya Operational Analyst. The companies using Avaya Operational Analyst are most often found in United States and in the Computer Software industry. Avaya Operational Analyst is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Operational Analyst usage goes back as far as 4 years and 10 months.

If you’re interested in the companies that use Avaya Operational Analyst, you may want to check out Voxify and Five9 as well.

Who uses Avaya Operational Analyst?

Some of the companies that use Avaya Operational Analyst include:
Company Website Country Revenue Company Size
HARVARD PARTNERS harvardpartners.com United States 1M-10M 10-50
NorthgateArinso, Inc. ngahr.com United States 100M-200M 500-1000
Exelon Corporation exeloncorp.com United States >1000M >10000
Hewlett Packard Enterprise Company hpe.com United States >1000M >10000
SI Systems, LLC sihs.com United States 1M-10M 50-200

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Avaya Operational Analyst Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Avaya Operational Analyst has a market share of about 0.1%. Other major and competing products in this category include:

Avaya Operational Analyst
Contact Center Management
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27
Companies using Avaya Operational Analyst
Avaya Operational Analyst market share in Contact Center Management is about 0.03%
Contact Center Management

What is Avaya Operational Analyst?

The Operational Analyst software environment allows multi-channel contact centers to analyze performance data, both real-time and historical information, across multiple sites and vendor platforms. It includes a centralized Customer Interaction Repository that gives supervisors and business managers full access to transaction and interaction histories across voice, Web, email, and other media.

Top Industries that use Avaya Operational Analyst

Top Industries that use Avaya Operational Analyst

Looking at Avaya Operational Analyst customers by industry, we find that Computer Software (30%) is the largest segment.

Companies using Avaya Operational Analyst - Distribution by industry

Top Countries that use Avaya Operational Analyst

Top Countries that use Avaya Operational Analyst

75% of Avaya Operational Analyst customers are in United States.

Avaya Operational Analyst customers by country

Distribution of companies that use Avaya Operational Analyst based on company size (Employees)

Distribution of companies that use Avaya Operational Analyst based on company size (Employees)
Of all the companies that are using Avaya Operational Analyst,6% are small (<50 employees), 29% are medium-sized and 39% are large (>1000 employees).
Companies using Avaya Operational Analyst, by size (number of employees)

Distribution of companies that use Avaya Operational Analyst based on company size (Revenue)

Distribution of companies that use Avaya Operational Analyst based on company size (Revenue)
Of all the companies that are using Avaya Operational Analyst, 14% are small (<$50M), 18% are medium-sized and 39% are large (>$1000M).
Avaya Operational Analyst clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.