Companies using Avaya IQ

We have found 122 companies that use Avaya IQ. The companies using Avaya IQ are most often found in United States and in the Computer Software industry. Avaya IQ is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya IQ usage goes back as far as 4 years and 5 months.

Did you know that Avaya IQ customers are also likely to use Voxify and Five9?

Who uses Avaya IQ?

List of the top companies using Avaya IQ :
Company Website Country Revenue Company Size
McKesson Corporation mckesson.com United States >1000M >10000
IP Integration Ltd. ipintegration.com United Kingdom 10M-50M 50-200
Endsleigh Insurance Services Limited endsleigh.co.uk United Kingdom 50M-100M 500-1000
Federal Reserve Bank of Richmond richmondfed.org United States 200M-1000M 1000-5000
Northwest Natural Holding Co nwnatural.com United States 200M-1000M 1000-5000

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Avaya IQ Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Avaya IQ has a market share of about 0.1%. Other major and competing products in this category include:

Avaya IQ
Contact Center Management
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122
Companies using Avaya IQ
Avaya IQ market share in Contact Center Management is about 0.13%
Contact Center Management

What is Avaya IQ?

The Avaya IQ contact center reporting and analytics platform consolidates real-time data from Avaya customer service solutions and enterprise business resources, to deliver insights into both customer and agent activity. It provides highly customizable reports, including dashboards that support cross-tab, drill down, and roll up for easy analytics.

Top Industries that use Avaya IQ

Top Industries that use Avaya IQ

Looking at Avaya IQ customers by industry, we find that Computer Software (13%), Telecommunications (11%), Financial Services (9%), Insurance (7%) and Banking (5%) are the largest segments.

Companies using Avaya IQ - Distribution by industry
Companies that use Avaya IQ, by industry :
Industry Number of companies
Computer Software 16
Telecommunications 14
Financial Services 12
Insurance 9
Banking 7
Information Technology and Services 6
Computer Hardware 6
Food Production 4
Higher Education 3
Utilities 3

Top Countries that use Avaya IQ

Top Countries that use Avaya IQ

54% of Avaya IQ customers are in United States and 8% are in United Kingdom.

Avaya IQ customers by country
Companies that use Avaya IQ, by country :
Country Number of companies
United States 67
United Kingdom 10
India 6
Canada 6
France 4
Ukraine 2
Indonesia 2
Brazil 2
Germany 2
Ireland 2

Distribution of companies that use Avaya IQ based on company size (Employees)

Distribution of companies that use Avaya IQ based on company size (Employees)
Of all the companies that are using Avaya IQ,a majority (61%) are large (>1000 employees), 11% are small (<50 employees) and 22% are medium-sized.
Companies using Avaya IQ, by size (number of employees)
Companies that use Avaya IQ, by employees :
Employees Number of companies
1-10 Employees 1
10-50 Employees 10
50-200 Employees 11
200-500 Employees 5
500-1000 Employees 7
1000-5000 Employees 16
5000-10000 Employees 13
>10000 Employees 41

Distribution of companies that use Avaya IQ based on company size (Revenue)

Distribution of companies that use Avaya IQ based on company size (Revenue)
Of all the companies that are using Avaya IQ, a majority (59%) are large (>$1000M), 23% are small (<$50M) and 14% are medium-sized.
Avaya IQ clients - distribution by company revenue
Companies that use Avaya IQ, by revenue :
Revenue (in USD) Number of companies
0M-1M 0
1M-10M 15
10M-50M 9
50M-100M 6
100M-200M 6
200M-1000M 18
>1000M 50

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.