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Companies using Avaya IQ

We have data on 164 companies that use Avaya IQ. The companies using Avaya IQ are most often found in United States and in the Information Technology and Services industry. Avaya IQ is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya IQ usage goes back as far as 7 years and 1 months.

If you’re interested in the companies that use Avaya IQ, you may want to check out Voxify and Five9 as well.

Who uses Avaya IQ?

Some of the companies that use Avaya IQ include:
Company Investopedia, LLC
Website investopedia.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company Lenovo Group Ltd
Website lenovo.com.cn
Country China
Revenue >1000M
Company Size 1000-5000
Company H&R Block, Inc.
Website hrblock.com
Country United States
Revenue >1000M
Company Size >10000

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Avaya IQ Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya IQ has a market share of about 0.1%. Other major and competing products in this category include:

Avaya IQ
Contact Center Management
Avaya IQ market share in Contact Center Management is about 0.13%
164
Companies using Avaya IQ
Contact Center Management
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    What is Avaya IQ?

    The Avaya IQ contact center reporting and analytics platform consolidates real-time data from Avaya customer service solutions and enterprise business resources, to deliver insights into both customer and agent activity. It provides highly customizable reports, including dashboards that support cross-tab, drill down, and roll up for easy analytics.

    Top Industries that use Avaya IQ

    Looking at Avaya IQ customers by industry, we find that Information Technology and Services (23%), Financial Services (13%), Telecommunications (10%) and Computer Software (6%) are the largest segments.

    Companies using Avaya IQ - Distribution by industry

    Top Countries that use Avaya IQ

    62% of Avaya IQ customers are in United States, 7% are in United Kingdom and 6% are in Canada.

    Avaya IQ customers by country

    Distribution of companies that use Avaya IQ based on company size (Employees)

    Of all the customers that are using Avaya IQ, a majority (61%) are large (>1000 employees), 11% are small (<50 employees) and 23% are medium-sized.

    Companies using Avaya IQ, by size (number of employees)

    Distribution of companies that use Avaya IQ based on company size (Revenue)

    Of all the customers that are using Avaya IQ, a majority (55%) are large (>$1000M), 32% are small (<$50M) and 0% are medium-sized.

    Avaya IQ clients - distribution by company revenue

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