Companies using Avaya Interaction Center

We have data on 300 companies that use Avaya Interaction Center. The companies using Avaya Interaction Center are most often found in United States and in the Computer Software industry. Avaya Interaction Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Interaction Center usage goes back as far as 4 years and 7 months.

If you’re interested in the companies that use Avaya Interaction Center, you may want to check out Voxify and Five9 as well.

Who uses Avaya Interaction Center?

Some of the companies that use Avaya Interaction Center include:
Company Website Country Revenue Company Size
Aviva Canada, Inc. avivacanada.com Canada 200M-1000M 1000-5000
Schneider National Inc schneider.com United States >1000M >10000
HomeAdvisor, Inc. homeadvisor.com United States 200M-1000M 1000-5000
VMware Inc vmware.com United States >1000M >10000
Pegasystems Inc pega.com United States 200M-1000M 1000-5000

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Avaya Interaction Center Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Avaya Interaction Center has a market share of about 0.3%. Other major and competing products in this category include:

Avaya Interaction Center
Contact Center Management
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300
Companies using Avaya Interaction Center
Avaya Interaction Center market share in Contact Center Management is about 0.34%
Contact Center Management

What is Avaya Interaction Center?

Avaya Interaction Center helps organizations optimize use of resources to deliver exceptional customer care and service across virtually any chosen voice, email, or web communication channel. The platform includes a universal, media independent contact engine and customer interaction repository that offers users a means to personalize routing and agent selection according to enterprise customer segmentation strategies and service levels.

Top Industries that use Avaya Interaction Center

Top Industries that use Avaya Interaction Center

Looking at Avaya Interaction Center customers by industry, we find that Computer Software (23%), Telecommunications (10%), Information Technology and Services (9%), Banking (7%) and Insurance (5%) are the largest segments.

Companies using Avaya Interaction Center - Distribution by industry

Top Countries that use Avaya Interaction Center

Top Countries that use Avaya Interaction Center

56% of Avaya Interaction Center customers are in United States.

Avaya Interaction Center customers by country

Distribution of companies that use Avaya Interaction Center based on company size (Employees)

Distribution of companies that use Avaya Interaction Center based on company size (Employees)
Of all the companies that are using Avaya Interaction Center,a majority (55%) are large (>1000 employees), 15% are small (<50 employees) and 26% are medium-sized.
Companies using Avaya Interaction Center, by size (number of employees)

Distribution of companies that use Avaya Interaction Center based on company size (Revenue)

Distribution of companies that use Avaya Interaction Center based on company size (Revenue)
Of all the companies that are using Avaya Interaction Center, a majority (56%) are large (>$1000M), 29% are small (<$50M) and 8% are medium-sized.
Avaya Interaction Center clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.