Companies using Avaya Interaction Center
We have found 291 companies that use Avaya Interaction Center. The companies using Avaya Interaction Center are most often found in United States and in the Computer Software industry. Avaya Interaction Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Interaction Center usage goes back as far as 4 years and 2 months.
Who uses Avaya Interaction Center?
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Wheels, Inc. | wheels.com | United States | 100M-200M | 500-1000 |
| Aviva Canada, Inc. | avivacanada.com | Canada | 200M-1000M | 1000-5000 |
| HomeAdvisor, Inc. | homeadvisor.com | United States | 200M-1000M | 1000-5000 |
| VMware Inc | vmware.com | United States | >1000M | >10000 |
| Merck & Co., Inc. | merck.com | United States | >1000M | >10000 |
Targeting by install base boosts your number of qualified accounts
Avaya Interaction Center Market Share and Competitors in Contact Center Management
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Avaya Interaction Center has a market share of about 0.3%. Other major and competing products in this category include:
What is Avaya Interaction Center?
Avaya Interaction Center helps organizations optimize use of resources to deliver exceptional customer care and service across virtually any chosen voice, email, or web communication channel. The platform includes a universal, media independent contact engine and customer interaction repository that offers users a means to personalize routing and agent selection according to enterprise customer segmentation strategies and service levels.
Top Industries that use Avaya Interaction Center
Looking at Avaya Interaction Center customers by industry, we find that Computer Software (22%), Telecommunications (10%), Information Technology and Services (9%), Banking (7%) and Insurance (5%) are the largest segments.
| Industry | Number of companies |
|---|---|
| Computer Software | 63 |
| Telecommunications | 29 |
| Information Technology and Services | 25 |
| Banking | 20 |
| Insurance | 16 |
| Financial Services | 13 |
| Computer Hardware | 10 |
| Hospital & Health Care | 7 |
| Utilities | 6 |
| Transportation/Trucking/Railroad | 5 |
Top Countries that use Avaya Interaction Center
53% of Avaya Interaction Center customers are in United States.
| Country | Number of companies |
|---|---|
| United States | 154 |
| United Kingdom | 14 |
| India | 13 |
| Canada | 8 |
| Germany | 5 |
| Spain | 5 |
| Netherlands | 5 |
| Italy | 4 |
| Mexico | 3 |
| Singapore | 3 |
Distribution of companies that use Avaya Interaction Center based on company size (Employees)
| Employees | Number of companies |
|---|---|
| 1-10 Employees | 12 |
| 10-50 Employees | 17 |
| 50-200 Employees | 25 |
| 200-500 Employees | 17 |
| 500-1000 Employees | 10 |
| 1000-5000 Employees | 39 |
| 5000-10000 Employees | 19 |
| >10000 Employees | 84 |
Distribution of companies that use Avaya Interaction Center based on company size (Revenue)
| Revenue (in USD) | Number of companies |
|---|---|
| 0M-1M | 14 |
| 1M-10M | 22 |
| 10M-50M | 28 |
| 50M-100M | 15 |
| 100M-200M | 8 |
| 200M-1000M | 39 |
| >1000M | 110 |
