Companies using Avaya Interaction Center

We have found 291 companies that use Avaya Interaction Center. The companies using Avaya Interaction Center are most often found in United States and in the Computer Software industry. Avaya Interaction Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Interaction Center usage goes back as far as 4 years and 2 months.

Did you know that Avaya Interaction Center customers are also likely to use Voxify and Five9?

Who uses Avaya Interaction Center?

List of the top companies using Avaya Interaction Center :
Company Website Country Revenue Company Size
Wheels, Inc. wheels.com United States 100M-200M 500-1000
Aviva Canada, Inc. avivacanada.com Canada 200M-1000M 1000-5000
HomeAdvisor, Inc. homeadvisor.com United States 200M-1000M 1000-5000
VMware Inc vmware.com United States >1000M >10000
Merck & Co., Inc. merck.com United States >1000M >10000

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Avaya Interaction Center Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Avaya Interaction Center has a market share of about 0.3%. Other major and competing products in this category include:

Avaya Interaction Center
Contact Center Management
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291
Companies using Avaya Interaction Center
Avaya Interaction Center market share in Contact Center Management is about 0.31%
Contact Center Management

What is Avaya Interaction Center?

Avaya Interaction Center helps organizations optimize use of resources to deliver exceptional customer care and service across virtually any chosen voice, email, or web communication channel. The platform includes a universal, media independent contact engine and customer interaction repository that offers users a means to personalize routing and agent selection according to enterprise customer segmentation strategies and service levels.

Top Industries that use Avaya Interaction Center

Top Industries that use Avaya Interaction Center

Looking at Avaya Interaction Center customers by industry, we find that Computer Software (22%), Telecommunications (10%), Information Technology and Services (9%), Banking (7%) and Insurance (5%) are the largest segments.

Companies using Avaya Interaction Center - Distribution by industry
Companies that use Avaya Interaction Center, by industry :
Industry Number of companies
Computer Software 63
Telecommunications 29
Information Technology and Services 25
Banking 20
Insurance 16
Financial Services 13
Computer Hardware 10
Hospital & Health Care 7
Utilities 6
Transportation/Trucking/Railroad 5

Top Countries that use Avaya Interaction Center

Top Countries that use Avaya Interaction Center

53% of Avaya Interaction Center customers are in United States.

Avaya Interaction Center customers by country
Companies that use Avaya Interaction Center, by country :
Country Number of companies
United States 154
United Kingdom 14
India 13
Canada 8
Germany 5
Spain 5
Netherlands 5
Italy 4
Mexico 3
Singapore 3

Distribution of companies that use Avaya Interaction Center based on company size (Employees)

Distribution of companies that use Avaya Interaction Center based on company size (Employees)
Of all the companies that are using Avaya Interaction Center,a majority (56%) are large (>1000 employees), 15% are small (<50 employees) and 25% are medium-sized.
Companies using Avaya Interaction Center, by size (number of employees)
Companies that use Avaya Interaction Center, by employees :
Employees Number of companies
1-10 Employees 12
10-50 Employees 17
50-200 Employees 25
200-500 Employees 17
500-1000 Employees 10
1000-5000 Employees 39
5000-10000 Employees 19
>10000 Employees 84

Distribution of companies that use Avaya Interaction Center based on company size (Revenue)

Distribution of companies that use Avaya Interaction Center based on company size (Revenue)
Of all the companies that are using Avaya Interaction Center, a majority (56%) are large (>$1000M), 29% are small (<$50M) and 8% are medium-sized.
Avaya Interaction Center clients - distribution by company revenue
Companies that use Avaya Interaction Center, by revenue :
Revenue (in USD) Number of companies
0M-1M 14
1M-10M 22
10M-50M 28
50M-100M 15
100M-200M 8
200M-1000M 39
>1000M 110

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.