We have data on 969 companies that use Avaya Contact Center Control Manager. The companies using Avaya Contact Center Control Manager are most often found in United States and in the Information Technology and Services industry. Avaya Contact Center Control Manager is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Contact Center Control Manager usage goes back as far as 7 years and 1 months.
|Company||Lenovo Group Ltd|
|Company||North American Communications Resource, Inc.|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Contact Center Control Manager has a market share of about 0.8%. Other major and competing products in this category include:
Avaya Contact Center Control Manager complements the entire Avaya contact center suite by effectively combining and integrating management and administration of a wide range of contact center entities. Rather than focus on technology components and IP telephony entities, Avaya Contact Center Control Manager sets the spotlight on vital yet intuitive functional hierarchy and call center business logic.
Looking at Avaya Contact Center Control Manager customers by industry, we find that Information Technology and Services (25%), Telecommunications (11%), Computer Software (7%), Financial Services (6%) and Hospital & Health Care (5%) are the largest segments.
65% of Avaya Contact Center Control Manager customers are in United States.
Of all the customers that are using Avaya Contact Center Control Manager, a majority (52%) are large (>1000 employees), 14% are small (<50 employees) and 33% are medium-sized.
Of all the customers that are using Avaya Contact Center Control Manager, 30% are small (<$50M), 17% are medium-sized and 45% are large (>$1000M).