We have data on 23 companies that use Avaya Contact Analyzer. The companies using Avaya Contact Analyzer are most often found in United States and in the Computer Software industry. Avaya Contact Analyzer is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Contact Analyzer usage goes back as far as 4 years and 11 months.
|Lifeline Systems, Inc.||lifelinesys.com||United States||100M-200M||500-1000|
|Active Network, LLC||activenetwork.com||United States||200M-1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Contact Analyzer has a market share of about 0.1%. Other major and competing products in this category include:
Avaya Contact Analyzer is a software that allows you to generate flexible, customized reporting at agranular level to help both managers and executives understand how the contact center is performing. By getting details of each transaction, Contact Analyzer complements the summary view available in the Avaya Call Management System.
Looking at Avaya Contact Analyzer customers by industry, we find that Computer Software (13%) is the largest segment.
84% of Avaya Contact Analyzer customers are in United States.