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Companies using Avaya Contact Analyzer

We have data on 29 companies that use Avaya Contact Analyzer. The companies using Avaya Contact Analyzer are most often found in United States and in the Information Technology and Services industry. Avaya Contact Analyzer is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Contact Analyzer usage goes back as far as 6 years and 11 months.

If you’re interested in the companies that use Avaya Contact Analyzer, you may want to check out Voxify and Five9 as well.

Who uses Avaya Contact Analyzer?

Some of the companies that use Avaya Contact Analyzer include:
Company VOX Network Solutions
Website voxns.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company Active Network, LLC
Website activenetwork.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company University of Washington Medical Center
Website uwmedicine.org
Country United States
Revenue >1000M
Company Size 1000-5000

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Avaya Contact Analyzer Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Contact Analyzer has a market share of about 0.1%. Other major and competing products in this category include:

Avaya Contact Analyzer
Contact Center Management
Avaya Contact Analyzer market share in Contact Center Management is about 0.02%
29
Companies using Avaya Contact Analyzer
Contact Center Management
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    What is Avaya Contact Analyzer?

    Avaya Contact Analyzer is a software that allows you to generate flexible, customized reporting at agranular level to help both managers and executives understand how the contact center is performing. By getting details of each transaction, Contact Analyzer complements the summary view available in the Avaya Call Management System.

    Top Industries that use Avaya Contact Analyzer

    Looking at Avaya Contact Analyzer customers by industry, we find that Information Technology and Services (18%), Telecommunications (11%), Insurance (11%) and Financial Services (11%) are the largest segments.

    Companies using Avaya Contact Analyzer - Distribution by industry

    Top Countries that use Avaya Contact Analyzer

    91% of Avaya Contact Analyzer customers are in United States.

    Avaya Contact Analyzer customers by country

    Distribution of companies that use Avaya Contact Analyzer based on company size (Employees)

    Of all the customers that are using Avaya Contact Analyzer, a majority (70%) are large (>1000 employees), 0% are small (<50 employees) and 4% are medium-sized.

    Companies using Avaya Contact Analyzer, by size (number of employees)

    Distribution of companies that use Avaya Contact Analyzer based on company size (Revenue)

    Of all the customers that are using Avaya Contact Analyzer, a majority (67%) are large (>$1000M), 7% are small (<$50M) and 0% are medium-sized.

    Avaya Contact Analyzer clients - distribution by company revenue

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