Companies using Avaya Contact Analyzer
We have data on 24 companies that use Avaya Contact Analyzer. The companies using Avaya Contact Analyzer are most often found in United States and in the Information Technology and Services industry. Avaya Contact Analyzer is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Contact Analyzer usage goes back as far as 8 years and 11 months.
Who uses Avaya Contact Analyzer?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | General Dynamics Information Technology |
| Website | gdit.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HSBC Holdings PLC |
| Website | hsbc.com |
| Country | United Kingdom |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | The Goldman Sachs Group, Inc. |
| Website | goldmansachs.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| International Business Machines Corporation | ibm.com | United States | >1000M | >10000 |
| General Dynamics Information Technology | gdit.com | United States | >1000M | >10000 |
| HSBC Holdings PLC | hsbc.com | United Kingdom | >1000M | >10000 |
| The Goldman Sachs Group, Inc. | goldmansachs.com | United States | >1000M | >10000 |
Target Avaya Contact Analyzer customers to accomplish your sales and marketing goals.
Avaya Contact Analyzer Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Contact Analyzer has a market share of about 0.1%. Other major and competing products in this category include:
Contact Center Management
What is Avaya Contact Analyzer?
Avaya Contact Analyzer is a software that allows you to generate flexible, customized reporting at agranular level to help both managers and executives understand how the contact center is performing. By getting details of each transaction, Contact Analyzer complements the summary view available in the Avaya Call Management System.
Top Industries that use Avaya Contact Analyzer
Looking at Avaya Contact Analyzer customers by industry, we find that Information Technology and Services (21%), Insurance (17%) and Financial Services (9%) are the largest segments.
Top Countries that use Avaya Contact Analyzer
84% of Avaya Contact Analyzer customers are in United States.
Distribution of companies that use Avaya Contact Analyzer based on company size (Employees)
Of all the customers that are using Avaya Contact Analyzer, a majority (82%) are large (>1000 employees), 0% are small (<50 employees) and 5% are medium-sized.
Distribution of companies that use Avaya Contact Analyzer based on company size (Revenue)
Of all the customers that are using Avaya Contact Analyzer, a majority (80%) are large (>$1000M), 0% are small (<$50M) and 0% are medium-sized.
