Companies using Avaya Call Management System
We have data on 2,722 companies that use Avaya Call Management System. The companies using Avaya Call Management System are most often found in United States and in the Information Technology and Services industry. Avaya Call Management System is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Call Management System usage goes back as far as 7 years and 1 months.
Who uses Avaya Call Management System?
| Company | BLUE CROSS BLUE SHIELD ASSOCIATION |
| Website | bcbs.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Lenovo Group Ltd |
| Website | lenovo.com.cn |
| Country | China |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | Blackfriars Group |
| Website | blackfriarsgroup.com |
| Country | United Kingdom |
| Revenue | 1M-10M |
| Company Size | >10000 |
| Company | North American Communications Resource, Inc. |
| Website | nacr.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| BLUE CROSS BLUE SHIELD ASSOCIATION | bcbs.com | United States | 200M-1000M | 1000-5000 |
| Lenovo Group Ltd | lenovo.com.cn | China | >1000M | 1000-5000 |
| Blackfriars Group | blackfriarsgroup.com | United Kingdom | 1M-10M | >10000 |
| North American Communications Resource, Inc. | nacr.com | United States | 100M-200M | 500-1000 |
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Avaya Call Management System Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Call Management System has a market share of about 2.2%. Other major and competing products in this category include:
Contact Center Management
What is Avaya Call Management System?
Avaya Call Management System is designed for businesses with complex contact-center operations and high call volume, Call Management System is a database, administration, and reporting application to help businesses identify operational issues and take immediate action to solve them.
Top Industries that use Avaya Call Management System
Looking at Avaya Call Management System customers by industry, we find that Information Technology and Services (17%), Financial Services (9%), Telecommunications (7%), Hospital & Health Care (6%) and Insurance (6%) are the largest segments.
Top Countries that use Avaya Call Management System
67% of Avaya Call Management System customers are in United States and 7% are in United Kingdom.
Distribution of companies that use Avaya Call Management System based on company size (Employees)
Of all the customers that are using Avaya Call Management System, a majority (55%) are large (>1000 employees), 14% are small (<50 employees) and 30% are medium-sized.
Distribution of companies that use Avaya Call Management System based on company size (Revenue)
Of all the customers that are using Avaya Call Management System, 37% are small (<$50M), 8% are medium-sized and 48% are large (>$1000M).
