We have data on 2,722 companies that use Avaya Call Management System. The companies using Avaya Call Management System are most often found in United States and in the Information Technology and Services industry. Avaya Call Management System is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Call Management System usage goes back as far as 7 years and 1 months.
|Company||BLUE CROSS BLUE SHIELD ASSOCIATION|
|Company||Lenovo Group Ltd|
|Company||North American Communications Resource, Inc.|
|BLUE CROSS BLUE SHIELD ASSOCIATION||bcbs.com||United States||200M-1000M||1000-5000|
|Lenovo Group Ltd||lenovo.com.cn||China||>1000M||1000-5000|
|Blackfriars Group||blackfriarsgroup.com||United Kingdom||1M-10M||>10000|
|North American Communications Resource, Inc.||nacr.com||United States||100M-200M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Call Management System has a market share of about 2.2%. Other major and competing products in this category include:
Avaya Call Management System is designed for businesses with complex contact-center operations and high call volume, Call Management System is a database, administration, and reporting application to help businesses identify operational issues and take immediate action to solve them.
Looking at Avaya Call Management System customers by industry, we find that Information Technology and Services (17%), Financial Services (9%), Telecommunications (7%), Hospital & Health Care (6%) and Insurance (6%) are the largest segments.
67% of Avaya Call Management System customers are in United States and 7% are in United Kingdom.
Of all the customers that are using Avaya Call Management System, a majority (55%) are large (>1000 employees), 14% are small (<50 employees) and 30% are medium-sized.
Of all the customers that are using Avaya Call Management System, 37% are small (<$50M), 8% are medium-sized and 48% are large (>$1000M).