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Companies using Avaya Call Management System

We have data on 2,722 companies that use Avaya Call Management System. The companies using Avaya Call Management System are most often found in United States and in the Information Technology and Services industry. Avaya Call Management System is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Call Management System usage goes back as far as 6 years and 10 months.

If you’re interested in the companies that use Avaya Call Management System, you may want to check out Voxify and Five9 as well.

Who uses Avaya Call Management System?

Some of the companies that use Avaya Call Management System include:
Company BLUE CROSS BLUE SHIELD ASSOCIATION
Website bcbs.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Lenovo Group Ltd
Website lenovo.com.cn
Country China
Revenue >1000M
Company Size 1000-5000
Company Blackfriars Group
Website blackfriarsgroup.com
Country United Kingdom
Revenue 1M-10M
Company Size >10000
Company North American Communications Resource, Inc.
Website nacr.com
Country United States
Revenue 100M-200M
Company Size 500-1000

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Avaya Call Management System Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Call Management System has a market share of about 2.2%. Other major and competing products in this category include:

Avaya Call Management System
Contact Center Management
Avaya Call Management System market share in Contact Center Management is about 2.21%
2,722
Companies using Avaya Call Management System
Contact Center Management
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    What is Avaya Call Management System?

    Avaya Call Management System is designed for businesses with complex contact-center operations and high call volume, Call Management System is a database, administration, and reporting application to help businesses identify operational issues and take immediate action to solve them.

    Top Industries that use Avaya Call Management System

    Looking at Avaya Call Management System customers by industry, we find that Information Technology and Services (17%), Financial Services (9%), Telecommunications (7%), Hospital & Health Care (6%) and Insurance (6%) are the largest segments.

    Companies using Avaya Call Management System - Distribution by industry

    Top Countries that use Avaya Call Management System

    67% of Avaya Call Management System customers are in United States and 7% are in United Kingdom.

    Avaya Call Management System customers by country

    Distribution of companies that use Avaya Call Management System based on company size (Employees)

    Of all the customers that are using Avaya Call Management System, a majority (55%) are large (>1000 employees), 14% are small (<50 employees) and 30% are medium-sized.

    Companies using Avaya Call Management System, by size (number of employees)

    Distribution of companies that use Avaya Call Management System based on company size (Revenue)

    Of all the customers that are using Avaya Call Management System, 37% are small (<$50M), 8% are medium-sized and 48% are large (>$1000M).

    Avaya Call Management System clients - distribution by company revenue

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