Companies using Avaya Business Advocate

We have found 24 companies that use Avaya Business Advocate. The companies using Avaya Business Advocate are most often found in United States and in the Computer Software industry. Avaya Business Advocate is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Business Advocate usage goes back as far as 3 years and 10 months.

Did you know that Avaya Business Advocate customers are also likely to use Voxify and Five9?

Who uses Avaya Business Advocate?

List of the top companies using Avaya Business Advocate :
Company Website Country Revenue Company Size
Sempra Energy sempra.com United States >1000M >10000
Servion Global Solutions Inc. servion.com United States 10M-50M 50-200
Aviva Canada, Inc. avivacanada.com Canada 200M-1000M 1000-5000
Prudential PLC prudential.co.uk United Kingdom >1000M >10000
SUNRISE SYSTEMS, INC sunrisesys.com United States 100M-200M 500-1000

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Avaya Business Advocate Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Avaya Business Advocate has a market share of about 0.1%. Other major and competing products in this category include:

Avaya Business Advocate
Contact Center Management
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24
Companies using Avaya Business Advocate
Avaya Business Advocate market share in Contact Center Management is about 0.03%
Contact Center Management

What is Avaya Business Advocate?

Avaya Business Advocate manages each contact centers resources in the best interest of business, customers, and agents. As agents become available, Avaya Business Advocate intelligently selects their next contact based on defined business objectives. Unlike standard prioritization techniques, Avaya Business Advocate analyzes events in the contact center to respond to upcoming problems with agent resources before problems happen. The result is increased efficiency and improved customer satisfaction.

Top Industries that use Avaya Business Advocate

Top Industries that use Avaya Business Advocate

Looking at Avaya Business Advocate customers by industry, we find that Computer Software (30%) is the largest segment.

Companies using Avaya Business Advocate - Distribution by industry
Companies that use Avaya Business Advocate, by industry :
Industry Number of companies
Computer Software 8
Insurance 2
Hospital & Health Care 2
Computer Hardware 2
Semiconductors 1
Telecommunications 1
Broadcast Media 1
Utilities 1
Medical Devices 1
Financial Services 1

Top Countries that use Avaya Business Advocate

Top Countries that use Avaya Business Advocate

63% of Avaya Business Advocate customers are in United States.

Avaya Business Advocate customers by country
Companies that use Avaya Business Advocate, by country :
Country Number of companies
United States 16
Canada 2
Mexico 1
United Kingdom 1
France 1
India 1
Israel 1

Distribution of companies that use Avaya Business Advocate based on company size (Employees)

Distribution of companies that use Avaya Business Advocate based on company size (Employees)
Of all the companies that are using Avaya Business Advocate,6% are small (<50 employees), 13% are medium-sized and 46% are large (>1000 employees).
Companies using Avaya Business Advocate, by size (number of employees)
Companies that use Avaya Business Advocate, by employees :
Employees Number of companies
1-10 Employees 1
10-50 Employees 1
50-200 Employees 1
200-500 Employees 1
500-1000 Employees 2
1000-5000 Employees 2
5000-10000 Employees 3
>10000 Employees 7

Distribution of companies that use Avaya Business Advocate based on company size (Revenue)

Distribution of companies that use Avaya Business Advocate based on company size (Revenue)
Of all the companies that are using Avaya Business Advocate, a majority (55%) are large (>$1000M), 7% are small (<$50M) and 0% are medium-sized.
Avaya Business Advocate clients - distribution by company revenue
Companies that use Avaya Business Advocate, by revenue :
Revenue (in USD) Number of companies
0M-1M 1
1M-10M 1
10M-50M 2
50M-100M 1
100M-200M 1
200M-1000M 2
>1000M 12

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.