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Companies using Avaya Aura Call Center Elite

We have data on 198 companies that use Avaya Aura Call Center Elite. The companies using Avaya Aura Call Center Elite are most often found in United States and in the Information Technology and Services industry. Avaya Aura Call Center Elite is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Avaya Aura Call Center Elite usage goes back as far as 7 years and 1 months.

If you’re interested in the companies that use Avaya Aura Call Center Elite, you may want to check out Voxify and Five9 as well.

Who uses Avaya Aura Call Center Elite?

Some of the companies that use Avaya Aura Call Center Elite include:
Company Cornell University
Website cornell.edu
Country United States
Revenue >1000M
Company Size >10000

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Avaya Aura Call Center Elite Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Avaya Aura Call Center Elite has a market share of about 0.2%. Other major and competing products in this category include:

Avaya Aura Call Center Elite
Contact Center Management
Avaya Aura Call Center Elite market share in Contact Center Management is about 0.16%
198
Companies using Avaya Aura Call Center Elite
Contact Center Management
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    What is Avaya Aura Call Center Elite?

    The Avaya Aura Call Center Elite call routing software is an Automatic Call Distribution application that maximizes routing and resource selection, allowing agents to handle calls more effectively and improving overall productivity. It offers conditional call routing, using context-based inputs and versatile selection capabilities.

    Top Industries that use Avaya Aura Call Center Elite

    Looking at Avaya Aura Call Center Elite customers by industry, we find that Information Technology and Services (36%), Telecommunications (8%), Computer Software (7%) and Financial Services (5%) are the largest segments.

    Companies using Avaya Aura Call Center Elite - Distribution by industry

    Top Countries that use Avaya Aura Call Center Elite

    73% of Avaya Aura Call Center Elite customers are in United States and 6% are in Canada.

    Avaya Aura Call Center Elite customers by country

    Distribution of companies that use Avaya Aura Call Center Elite based on company size (Employees)

    Of all the customers that are using Avaya Aura Call Center Elite, a majority (53%) are large (>1000 employees), 14% are small (<50 employees) and 30% are medium-sized.

    Companies using Avaya Aura Call Center Elite, by size (number of employees)

    Distribution of companies that use Avaya Aura Call Center Elite based on company size (Revenue)

    Of all the customers that are using Avaya Aura Call Center Elite, 43% are small (<$50M), 7% are medium-sized and 42% are large (>$1000M).

    Avaya Aura Call Center Elite clients - distribution by company revenue

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