We have data on 539 companies that use Aspect Software. The companies using Aspect Software are most often found in United States and in the Computer Software industry. Aspect Software is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Aspect Software usage goes back as far as 4 years and 9 months.
|Fifth Ring Ltd.||fifthring.com||United Kingdom||10M-50M||50-200|
|Metropolitan Opera Association, Inc.||metopera.org||United States||200M-1000M||1000-5000|
|The Doyle Group||doylegroup-it.com||United States||1M-10M||10-50|
|Emerson Climate Technologies Incorporated||emersonclimate.com||United States||>1000M||>10000|
|ARCA Space||arcaspace.com||United States||1M-10M||10-50|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Aspect Software has a market share of about 0.6%. Other major and competing products in this category include:
Aspect looks to enable organizations to turn the potential of unified communications into real business results, through enhanced knowledge worker and agent productivity and by helping optimize business processes throughout the enterprise and contact center for improved agility and responsiveness. Aspect provides these capabilities by leveraging Microsoft unified communications like Microsoft Active Directory, Microsoft Exchange and Microsoft Office Communications Server 2007.
Looking at Aspect Software customers by industry, we find that Computer Software (23%), Financial Services (11%), Information Technology and Services (8%), Telecommunications (6%) and Banking (6%) are the largest segments.
61% of Aspect Software customers are in United States, 8% are in India and 7% are in United Kingdom.