We have data on 155 companies that use Aspect Software. The companies using Aspect Software are most often found in United States and in the Information Technology and Services industry. Aspect Software is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Aspect Software usage goes back as far as 8 years and 2 months.
|Company||Cisco Systems, Inc.|
|Company||Cognizant Technology Solutions Corp|
|Cisco Systems, Inc.||cisco.com||United States||>1000M||>10000|
|Cognizant Technology Solutions Corp||cognizant.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Aspect Software has a market share of about 0.2%. Other major and competing products in this category include:
Aspect looks to enable organizations to turn the potential of unified communications into real business results, through enhanced knowledge worker and agent productivity and by helping optimize business processes throughout the enterprise and contact center for improved agility and responsiveness. Aspect provides these capabilities by leveraging Microsoft unified communications like Microsoft Active Directory, Microsoft Exchange and Microsoft Office Communications Server 2007.
Looking at Aspect Software customers by industry, we find that Information Technology and Services (20%), Financial Services (10%), Computer Software (8%), Telecommunications (7%) and Banking (5%) are the largest segments.
71% of Aspect Software customers are in United States, 8% are in India and 6% are in United Kingdom.
Of all the customers that are using Aspect Software, a majority (64%) are large (>1000 employees), 11% are small (<50 employees) and 21% are medium-sized.
Of all the customers that are using Aspect Software, a majority (63%) are large (>$1000M), 18% are small (<$50M) and 6% are medium-sized.