Companies using Aspect Quality Monitoring

We have data on 154 companies that use Aspect Quality Monitoring. The companies using Aspect Quality Monitoring are most often found in United States and in the Computer Software industry. Aspect Quality Monitoring is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Aspect Quality Monitoring usage goes back as far as 2 years and 4 months.

If you’re interested in the companies that use Aspect Quality Monitoring, you may want to check out Voxify and Five9 as well.

Who uses Aspect Quality Monitoring?

Some of the companies that use Aspect Quality Monitoring include:
Company Website Country Revenue Company Size
Broadcast Music, Inc. bmi.com United States 100M-200M 1000-5000
NextGen Information Services, Inc. nextgen-is.com United States 50M-100M 200-500

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Aspect Quality Monitoring Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Aspect Quality Monitoring has a market share of about 0.2%. Other major and competing products in this category include:

Aspect Quality Monitoring
Contact Center Management
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154
Companies using Aspect Quality Monitoring
Aspect Quality Monitoring market share in Contact Center Management is about 0.16%
Contact Center Management

What is Aspect Quality Monitoring?

Aspect quality monitoring software allows for a customer interaction to be evaluated by all parties including supervisor, agent and customer.

Top Industries that use Aspect Quality Monitoring

Top Industries that use Aspect Quality Monitoring

Looking at Aspect Quality Monitoring customers by industry, we find that Computer Software (17%), Banking (15%), Financial Services (15%), Information Technology and Services (8%) and Telecommunications (8%) are the largest segments.

Companies using Aspect Quality Monitoring - Distribution by industry

Top Countries that use Aspect Quality Monitoring

Top Countries that use Aspect Quality Monitoring

46% of Aspect Quality Monitoring customers are in United States, 11% are in United Kingdom and 9% are in India.

Aspect Quality Monitoring customers by country

Distribution of companies that use Aspect Quality Monitoring based on company size (Employees)

Distribution of companies that use Aspect Quality Monitoring based on company size (Employees)
Of all the customers that are using Aspect Quality Monitoring,a majority (62%) are large (>1000 employees), 12% are small (<50 employees) and 21% are medium-sized.
Companies using Aspect Quality Monitoring, by size (number of employees)

Distribution of companies that use Aspect Quality Monitoring based on company size (Revenue)

Distribution of companies that use Aspect Quality Monitoring based on company size (Revenue)
Of all the customers that are using Aspect Quality Monitoring, a majority (59%) are large (>$1000M), 24% are small (<$50M) and 7% are medium-sized.
Aspect Quality Monitoring clients - distribution by company revenue

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Customize Aspect Quality Monitoring users by location, employees, revenue, industry, and more.