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Companies using Aspect Quality Monitoring

We have data on 149 companies that use Aspect Quality Monitoring. The companies using Aspect Quality Monitoring are most often found in United States and in the Information Technology and Services industry. Aspect Quality Monitoring is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Aspect Quality Monitoring usage goes back as far as 4 years and 2 months.

If you’re interested in the companies that use Aspect Quality Monitoring, you may want to check out Voxify and Five9 as well.

Who uses Aspect Quality Monitoring?

Some of the companies that use Aspect Quality Monitoring include:
Company Westlake Financial Services
Website westlakefinancial.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Macy's Inc.
Website macysinc.com
Country United States
Revenue >1000M
Company Size >10000

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Aspect Quality Monitoring Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Aspect Quality Monitoring has a market share of about 0.1%. Other major and competing products in this category include:

Aspect Quality Monitoring
Contact Center Management
Aspect Quality Monitoring market share in Contact Center Management is about 0.12%
149
Companies using Aspect Quality Monitoring
Contact Center Management
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    What is Aspect Quality Monitoring?

    Aspect quality monitoring software allows for a customer interaction to be evaluated by all parties including supervisor, agent and customer.

    Top Industries that use Aspect Quality Monitoring

    Looking at Aspect Quality Monitoring customers by industry, we find that Information Technology and Services (22%), Financial Services (20%), Banking (13%) and Telecommunications (10%) are the largest segments.

    Companies using Aspect Quality Monitoring - Distribution by industry

    Top Countries that use Aspect Quality Monitoring

    57% of Aspect Quality Monitoring customers are in United States, 10% are in United Kingdom and 5% are in India.

    Aspect Quality Monitoring customers by country

    Distribution of companies that use Aspect Quality Monitoring based on company size (Employees)

    Of all the customers that are using Aspect Quality Monitoring, a majority (66%) are large (>1000 employees), 9% are small (<50 employees) and 19% are medium-sized.

    Companies using Aspect Quality Monitoring, by size (number of employees)

    Distribution of companies that use Aspect Quality Monitoring based on company size (Revenue)

    Of all the customers that are using Aspect Quality Monitoring, a majority (61%) are large (>$1000M), 27% are small (<$50M) and 5% are medium-sized.

    Aspect Quality Monitoring clients - distribution by company revenue

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