We have data on 26 companies that use Aheeva. The companies using Aheeva are most often found in United States and in the Telecommunications industry. Aheeva is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Aheeva usage goes back as far as 3 years and 5 months.
|Orsan International srl - Italia||orsan.it||Italy||1M-10M||1-10|
|FASTCO Corporation||fastco-corp.com||United States||1M-10M||10-50|
|Instant Diagnostic Systems||instantdiagnostic.com||United States||1M-10M||10-50|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Aheeva has a market share of about 0.1%. Other major and competing products in this category include:
Aheeva is specialized in products and services within superior technological solutions for contact centers. The software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring and staff management.
Looking at Aheeva customers by industry, we find that Telecommunications (23%), Computer Software (12%), Information Technology and Services (8%) and Hospital & Health Care (8%) are the largest segments.
27% of Aheeva customers are in United States, 16% are in Canada and 12% are in Mexico.