We have data on 57 companies that use Aheeva. The companies using Aheeva are most often found in United States and in the Information Technology and Services industry. Aheeva is most often used by companies with 10-50 employees and 10M-50M dollars in revenue. Our data for Aheeva usage goes back as far as 6 years and 5 months.
|Company||LEAF Commercial Capital|
|Company||Benefits Data Trust|
|LEAF Commercial Capital||leafnow.com||United States||50M-100M||200-500|
|Benefits Data Trust||bdtrust.org||United States||10M-50M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Aheeva has a market share of about 0.1%. Other major and competing products in this category include:
Aheeva is specialized in products and services within superior technological solutions for contact centers. The software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring and staff management.
Looking at Aheeva customers by industry, we find that Information Technology and Services (27%), Telecommunications (21%) and Computer Software (6%) are the largest segments.
25% of Aheeva customers are in United States, 16% are in Canada, 8% are in Mexico, 6% are in Ecuador and 6% are in France.
Of all the customers that are using Aheeva, 27% are small (<50 employees), 37% are medium-sized and 20% are large (>1000 employees).
Of all the customers that are using Aheeva, a majority (50%) are small (<$50M), 20% are large (>$1000M) and 9% are medium-sized.