We have data on 23 companies that use ServiceDesk plus MSP. The companies using ServiceDesk plus MSP are most often found in United States and in the Information Technology and Services industry. ServiceDesk plus MSP is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for ServiceDesk plus MSP usage goes back as far as 1 years and 2 months.
If you’re interested in the companies that use ServiceDesk plus MSP, you may want to check out BMC Software and TOPdesk as well.
Company | Randstad N.V. |
Website | randstad.com |
Country | Netherlands |
Revenue | >1000M |
Company Size | >10000 |
Company | Reyes Holdings |
Website | reyesholdings.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Penta Corporation |
Website | penta-corp.com |
Country | United States |
Revenue | 1M-10M |
Company Size | 10-50 |
Company | systems solutions |
Website | systemssolutions.com |
Country | United States |
Revenue | 1M-10M |
Company Size | 200-500 |
Company | Soft Solutions |
Website | softsolutionslimited.com |
Country | India |
Revenue | 10M-50M |
Company Size | 50-200 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Randstad N.V. | randstad.com | Netherlands | >1000M | >10000 |
Reyes Holdings | reyesholdings.com | United States | >1000M | >10000 |
Penta Corporation | penta-corp.com | United States | 1M-10M | 10-50 |
systems solutions | systemssolutions.com | United States | 1M-10M | 200-500 |
Soft Solutions | softsolutionslimited.com | India | 10M-50M | 50-200 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, ServiceDesk plus MSP has a market share of about 0.1%. Other major and competing products in this category include:
ManageEngine ServiceDesk Plus MSP is an all-in-one ITSM (Information Technology Service Management) suite designed specifically for Managed Service Providers (MSPs). It delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls.
Looking at ServiceDesk plus MSP customers by industry, we find that Information Technology and Services (27%) and Computer Software (22%) are the largest segments.
31% of ServiceDesk plus MSP customers are in United States and 9% are in India.
Of all the customers that are using ServiceDesk plus MSP, 14% are small (<50 employees), 36% are medium-sized and 27% are large (>1000 employees).
Of all the customers that are using ServiceDesk plus MSP, 45% are small (<$50M), 0% are medium-sized and 27% are large (>$1000M).