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Companies using ServiceDesk plus MSP

We have data on 23 companies that use ServiceDesk plus MSP. The companies using ServiceDesk plus MSP are most often found in United States and in the Information Technology and Services industry. ServiceDesk plus MSP is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for ServiceDesk plus MSP usage goes back as far as 11 months.

If you’re interested in the companies that use ServiceDesk plus MSP, you may want to check out BMC Software and TOPdesk as well.

Who uses ServiceDesk plus MSP?

Some of the companies that use ServiceDesk plus MSP include:
Company Randstad N.V.
Website randstad.com
Country Netherlands
Revenue >1000M
Company Size >10000
Company Reyes Holdings
Website reyesholdings.com
Country United States
Revenue >1000M
Company Size >10000
Company Penta Corporation
Website penta-corp.com
Country United States
Revenue 1M-10M
Company Size 10-50
Company systems solutions
Website systemssolutions.com
Country United States
Revenue 1M-10M
Company Size 200-500
Company Soft Solutions
Website softsolutionslimited.com
Country India
Revenue 10M-50M
Company Size 50-200

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ServiceDesk plus MSP Market Share and Competitors in IT Service Management (ITSM)

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, ServiceDesk plus MSP has a market share of about 0.1%. Other major and competing products in this category include:

ServiceDesk plus MSP
IT Service Management (ITSM)
ServiceDesk plus MSP market share in IT Service Management (ITSM) is about 0.08%
23
Companies using ServiceDesk plus MSP
IT Service Management (ITSM)
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    What is ServiceDesk plus MSP?

    ManageEngine ServiceDesk Plus MSP is an all-in-one ITSM (Information Technology Service Management) suite designed specifically for Managed Service Providers (MSPs). It delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls.

    Top Industries that use ServiceDesk plus MSP

    Looking at ServiceDesk plus MSP customers by industry, we find that Information Technology and Services (27%) and Computer Software (22%) are the largest segments.

    Companies using ServiceDesk plus MSP - Distribution by industry

    Top Countries that use ServiceDesk plus MSP

    31% of ServiceDesk plus MSP customers are in United States and 9% are in India.

    ServiceDesk plus MSP customers by country

    Distribution of companies that use ServiceDesk plus MSP based on company size (Employees)

    Of all the customers that are using ServiceDesk plus MSP, 14% are small (<50 employees), 36% are medium-sized and 27% are large (>1000 employees).

    Companies using ServiceDesk plus MSP, by size (number of employees)

    Distribution of companies that use ServiceDesk plus MSP based on company size (Revenue)

    Of all the customers that are using ServiceDesk plus MSP, 45% are small (<$50M), 0% are medium-sized and 27% are large (>$1000M).

    ServiceDesk plus MSP clients - distribution by company revenue

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