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Companies using Jira Service Management

We have data on 1,734 companies that use Jira Service Management. The companies using Jira Service Management are most often found in United States and in the Information Technology and Services industry. Jira Service Management is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Jira Service Management usage goes back as far as 2 years.

If you’re interested in the companies that use Jira Service Management, you may want to check out BMC Software and TOPdesk as well.

Who uses Jira Service Management?

Some of the companies that use Jira Service Management include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company Fujitsu Ltd
Website fujitsu.com
Country Japan
Revenue >1000M
Company Size >10000
Company Taos
Website taos.com
Country United States
Revenue 100M-200M
Company Size 500-1000
Company Cisco Systems, Inc.
Website cisco.com
Country United States
Revenue >1000M
Company Size >10000
Company Wipro Ltd
Website wipro.com
Country India
Revenue >1000M
Company Size >10000

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Jira Service Management Market Share and Competitors in IT Service Management (ITSM)

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, Jira Service Management has a market share of about 5.8%. Other major and competing products in this category include:

Jira Service Management
IT Service Management (ITSM)
Jira Service Management market share in IT Service Management (ITSM) is about 5.76%
1,734
Companies using Jira Service Management
IT Service Management (ITSM)
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    What is Jira Service Management?

    Jira Service Management is Atlassian's next-generation ITSM (IT Service Management) solution that makes it easier to categorize service requests, incidents, problems and changes by organizing and prioritizing these requests in a single place and keeps the team on track with goals (or service level agreements).

    Top Industries that use Jira Service Management

    Looking at Jira Service Management customers by industry, we find that Information Technology and Services (24%), Computer Software (15%) and Financial Services (6%) are the largest segments.

    Companies using Jira Service Management - Distribution by industry

    Top Countries that use Jira Service Management

    47% of Jira Service Management customers are in United States, 7% are in United Kingdom and 5% are in Canada.

    Jira Service Management customers by country

    Distribution of companies that use Jira Service Management based on company size (Employees)

    Of all the customers that are using Jira Service Management, 17% are small (<50 employees), 49% are medium-sized and 33% are large (>1000 employees).

    Companies using Jira Service Management, by size (number of employees)

    Distribution of companies that use Jira Service Management based on company size (Revenue)

    Of all the customers that are using Jira Service Management, 37% are small (<$50M), 24% are medium-sized and 36% are large (>$1000M).

    Jira Service Management clients - distribution by company revenue

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