We have data on 4,891 companies that use Freshchat. The companies using Freshchat are most often found in United States and in the Computer Software industry. Freshchat is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Freshchat usage goes back as far as 10 months.
|MEDELITA LLC||medelita.com||United States||1M-10M||10-50|
|Support.com Inc||support.com||United States||50M-100M||1000-5000|
|Brandbank Limited||brandbank.com||United Kingdom||10M-50M||200-500|
|Contour Data Solutions||contourds.com||United States||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Sales Engagement Platform. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Sales Engagement Platform category, Freshchat has a market share of about 4.0%. Other major and competing products in this category include:
Freshchat is a messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages. It provides features like triggered messages, in-app campaigns, sales bot, contextual information and intelligent message routing.
Looking at Freshchat customers by industry, we find that Computer Software (7%) and Information Technology and Services (7%) are the largest segments.
23% of Freshchat customers are in United States, 8% are in India and 8% are in United Kingdom.