We have data on 8,022 companies that use Freshchat. The companies using Freshchat are most often found in United States and in the Computer Software industry. Freshchat is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Freshchat usage goes back as far as 1 years and 7 months.
|Company||Contour Data Solutions|
|Company||Smith & Associates Real Estate, Inc.|
|Company||Trumpet Behavioral Health LLC|
|Company||Priority One IT|
|Company||AIT Worldwide Logistics, Inc.|
|Contour Data Solutions||contourds.com||United States||10M-50M||50-200|
|Smith & Associates Real Estate, Inc.||smithandassociates.com||United States||50M-100M||200-500|
|Trumpet Behavioral Health LLC||tbh.com||United States||100M-200M||500-1000|
|Priority One IT||priorityoneit.co.uk||United Kingdom||1M-10M||10-50|
|AIT Worldwide Logistics, Inc.||aitworldwide.com||United States||100M-200M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Sales Engagement Platform. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Sales Engagement Platform category, Freshchat has a market share of about 40.9%. Other major and competing products in this category include:
Freshchat is a messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages. It provides features like triggered messages, in-app campaigns, sales bot, contextual information and intelligent message routing.
Looking at Freshchat customers by industry, we find that Computer Software (12%), Information Technology and Services (9%) and Retail (6%) are the largest segments.
25% of Freshchat customers are in United States, 8% are in United Kingdom, 8% are in India and 6% are in Netherlands.
Of all the customers that are using Freshchat, a majority (66%) are small (<50 employees), 7% are large (>1000 employees) and 27% are medium-sized.
Of all the customers that are using Freshchat, a majority (67%) are small (<$50M), 8% are large (>$1000M) and 17% are medium-sized.