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Companies using Freshchat

We have data on 15,048 companies that use Freshchat. The companies using Freshchat are most often found in United States and in the Information Technology and Services industry. Freshchat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Freshchat usage goes back as far as 4 years.

If you’re interested in the companies that use Freshchat, you may want to check out GetAccept and SalesLoft as well.

Who uses Freshchat?

Some of the companies that use Freshchat include:
Company Arizona State University
Website asu.edu
Country United States
Revenue >1000M
Company Size >10000
Company Google
Website google.com
Country United States
Revenue >1000M
Company Size >10000
Company Columbia University
Website columbia.edu
Country United States
Revenue >1000M
Company Size >10000
Company Hobbytown USA
Website hobbytown.com
Country United States
Revenue 50M-100M
Company Size 200-500
Company Sherweb
Website sherweb.com
Country Canada
Revenue 200M-1000M
Company Size 1000-5000

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Freshchat Market Share and Competitors in Sales Engagement Platform

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Sales Engagement Platform. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Sales Engagement Platform category, Freshchat has a market share of about 39.4%. Other major and competing products in this category include:

Freshchat
Sales Engagement Platform
Freshchat market share in Sales Engagement Platform is about 39.39%
15,048
Companies using Freshchat
Sales Engagement Platform
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    What is Freshchat?

    Freshchat is a messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages. It provides features like triggered messages, in-app campaigns, sales bot, contextual information and intelligent message routing.

    Top Industries that use Freshchat

    Looking at Freshchat customers by industry, we find that Information Technology and Services (9%), Computer Software (7%) and Retail (6%) are the largest segments.

    Companies using Freshchat - Distribution by industry

    Top Countries that use Freshchat

    23% of Freshchat customers are in United States, 7% are in United Kingdom and 7% are in India.

    Freshchat customers by country

    Distribution of companies that use Freshchat based on company size (Employees)

    Of all the customers that are using Freshchat, a majority (61%) are small (<50 employees), 10% are large (>1000 employees) and 29% are medium-sized.

    Companies using Freshchat, by size (number of employees)

    Distribution of companies that use Freshchat based on company size (Revenue)

    Of all the customers that are using Freshchat, a majority (72%) are small (<$50M), 7% are large (>$1000M) and 15% are medium-sized.

    Freshchat clients - distribution by company revenue

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