We have data on 15,406 companies that use Freshchat. The companies using Freshchat are most often found in United States and in the Information Technology and Services industry. Freshchat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Freshchat usage goes back as far as 3 years and 6 months.
|Company||Baker's Gas & Welding Supplies, Inc.|
|Company||Your Golf Travel|
|Onix Networking||onixnet.com||United States||100M-200M||200-500|
|Baker's Gas & Welding Supplies, Inc.||bakersgas.com||United States||10M-50M||50-200|
|Hobbytown USA||hobbytown.com||United States||10M-50M||200-500|
|Your Golf Travel||yourgolftravel.com||United Kingdom||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Sales Engagement Platform. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Sales Engagement Platform category, Freshchat has a market share of about 39.4%. Other major and competing products in this category include:
Freshchat is a messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages. It provides features like triggered messages, in-app campaigns, sales bot, contextual information and intelligent message routing.
Looking at Freshchat customers by industry, we find that Information Technology and Services (10%), Computer Software (7%) and Retail (6%) are the largest segments.
24% of Freshchat customers are in United States, 7% are in United Kingdom and 7% are in India.
Of all the customers that are using Freshchat, a majority (61%) are small (<50 employees), 11% are large (>1000 employees) and 28% are medium-sized.
Of all the customers that are using Freshchat, a majority (73%) are small (<$50M), 7% are large (>$1000M) and 14% are medium-sized.