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Companies using Freshchat

We have data on 8,022 companies that use Freshchat. The companies using Freshchat are most often found in United States and in the Computer Software industry. Freshchat is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Freshchat usage goes back as far as 1 years and 7 months.

If you’re interested in the companies that use Freshchat, you may want to check out SalesLoft and Tenfold as well.

Who uses Freshchat?

Some of the companies that use Freshchat include:
Company Contour Data Solutions
Website contourds.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company Smith & Associates Real Estate, Inc.
Website smithandassociates.com
Country United States
Revenue 50M-100M
Company Size 200-500
Company Trumpet Behavioral Health LLC
Website tbh.com
Country United States
Revenue 100M-200M
Company Size 500-1000
Company Priority One IT
Website priorityoneit.co.uk
Country United Kingdom
Revenue 1M-10M
Company Size 10-50
Company AIT Worldwide Logistics, Inc.
Website aitworldwide.com
Country United States
Revenue 100M-200M
Company Size 500-1000

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Freshchat Market Share and Competitors in Sales Engagement Platform

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Sales Engagement Platform. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Sales Engagement Platform category, Freshchat has a market share of about 40.9%. Other major and competing products in this category include:

Freshchat
Sales Engagement Platform
Freshchat market share in Sales Engagement Platform is about 40.87%
8,022
Companies using Freshchat
Sales Engagement Platform
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    What is Freshchat?

    Freshchat is a messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages. It provides features like triggered messages, in-app campaigns, sales bot, contextual information and intelligent message routing.

    Top Industries that use Freshchat

    Looking at Freshchat customers by industry, we find that Computer Software (12%), Information Technology and Services (9%) and Retail (6%) are the largest segments.

    Companies using Freshchat - Distribution by industry

    Top Countries that use Freshchat

    25% of Freshchat customers are in United States, 8% are in United Kingdom, 8% are in India and 6% are in Netherlands.

    Freshchat customers by country

    Distribution of companies that use Freshchat based on company size (Employees)

    Of all the customers that are using Freshchat, a majority (66%) are small (<50 employees), 7% are large (>1000 employees) and 27% are medium-sized.

    Companies using Freshchat, by size (number of employees)

    Distribution of companies that use Freshchat based on company size (Revenue)

    Of all the customers that are using Freshchat, a majority (67%) are small (<$50M), 8% are large (>$1000M) and 17% are medium-sized.

    Freshchat clients - distribution by company revenue

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