We have data on 44 companies that use Cisco Packaged Contact Center. The companies using Cisco Packaged Contact Center are most often found in United States and in the Computer Software industry. Cisco Packaged Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Packaged Contact Center usage goes back as far as 3 years and 2 months.
|International Software Systems||issi-software.com||United States||10M-50M||50-200|
|The Children's Hospital of Philadelphia||chop.edu||United States||>1000M||>10000|
|Drinker Biddle & Reath LLP||drinkerbiddle.com||United States||200M-1000M||1000-5000|
|Main Sail, LLC||mainsailgroup.com||United States||10M-50M||50-200|
|Encore Technologies||encore.tech||United States||1M-10M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Unified Communications. In the Unified Communications category, Cisco Packaged Contact Center has a market share of about 0.1%. Other major and competing products in this category include:
Cisco Packaged Contact Center is a predesigned, bounded deployment model of Cisco Unified Contact Center Enterprise.
Looking at Cisco Packaged Contact Center customers by industry, we find that Computer Software (30%), Telecommunications (12%) and Hospital & Health Care (9%) are the largest segments.
71% of Cisco Packaged Contact Center customers are in United States.