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Companies using Cisco Packaged Contact Center

We have data on 85 companies that use Cisco Packaged Contact Center. The companies using Cisco Packaged Contact Center are most often found in United States and in the Information Technology and Services industry. Cisco Packaged Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Packaged Contact Center usage goes back as far as 7 years and 7 months.

If you’re interested in the companies that use Cisco Packaged Contact Center, you may want to check out Zoom and Tencent QQ as well.

Who uses Cisco Packaged Contact Center?

Some of the companies that use Cisco Packaged Contact Center include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company Fujitsu Ltd
Website fujitsu.com
Country Japan
Revenue >1000M
Company Size >10000
Company Xylem Inc
Website xylem.com
Country United States
Revenue >1000M
Company Size >10000
Company American Automobile Association
Website aaa.com
Country United States
Revenue >1000M
Company Size >10000
Company Virtusa
Website virtusa.com
Country United States
Revenue >1000M
Company Size >10000

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Cisco Packaged Contact Center Market Share and Competitors in Unified Communications

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Unified Communications. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Unified Communications category, Cisco Packaged Contact Center has a market share of about 0.1%. Other major and competing products in this category include:

Cisco Packaged Contact Center
Unified Communications
Cisco Packaged Contact Center market share in Unified Communications is about 0.01%
85
Companies using Cisco Packaged Contact Center
Unified Communications
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    What is Cisco Packaged Contact Center?

    Cisco Packaged Contact Center is a predesigned, bounded deployment model of Cisco Unified Contact Center Enterprise.

    Top Industries that use Cisco Packaged Contact Center

    Looking at Cisco Packaged Contact Center customers by industry, we find that Information Technology and Services (34%), Hospital & Health Care (11%), Computer Software (9%), Telecommunications (6%) and Financial Services (6%) are the largest segments.

    Companies using Cisco Packaged Contact Center - Distribution by industry

    Top Countries that use Cisco Packaged Contact Center

    64% of Cisco Packaged Contact Center customers are in United States and 6% are in India.

    Cisco Packaged Contact Center customers by country

    Distribution of companies that use Cisco Packaged Contact Center based on company size (Employees)

    Of all the customers that are using Cisco Packaged Contact Center, 14% are small (<50 employees), 36% are medium-sized and 43% are large (>1000 employees).

    Companies using Cisco Packaged Contact Center, by size (number of employees)

    Distribution of companies that use Cisco Packaged Contact Center based on company size (Revenue)

    Of all the customers that are using Cisco Packaged Contact Center, 30% are small (<$50M), 14% are medium-sized and 45% are large (>$1000M).

    Cisco Packaged Contact Center clients - distribution by company revenue

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