We have data on 66 companies that use Cisco Packaged Contact Center. The companies using Cisco Packaged Contact Center are most often found in United States and in the Information Technology and Services industry. Cisco Packaged Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Packaged Contact Center usage goes back as far as 5 years.
|Company||Safe-Guard Products International, LLC|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Unified Communications. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Unified Communications category, Cisco Packaged Contact Center has a market share of about 0.1%. Other major and competing products in this category include:
Cisco Packaged Contact Center is a predesigned, bounded deployment model of Cisco Unified Contact Center Enterprise.
Looking at Cisco Packaged Contact Center customers by industry, we find that Information Technology and Services (19%), Computer Software (17%), Hospital & Health Care (11%) and Telecommunications (8%) are the largest segments.
76% of Cisco Packaged Contact Center customers are in United States.
Of all the customers that are using Cisco Packaged Contact Center, 11% are small (<50 employees), 38% are medium-sized and 39% are large (>1000 employees).
Of all the customers that are using Cisco Packaged Contact Center, 34% are small (<$50M), 19% are medium-sized and 30% are large (>$1000M).