We have data on 3,116 companies that use BMC Remedy ITSM. The companies using BMC Remedy ITSM are most often found in United States and in the Computer Software industry. BMC Remedy ITSM is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Remedy ITSM usage goes back as far as 6 years and 9 months.
|Company||Federal Emergency Management Agency|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, BMC Remedy ITSM has a market share of about 15.0%. Other major and competing products in this category include:
BMC Remedy ITSM enables streamlined service delivery with an amazing user experience on both sides of the service desk. Available both as an on-premise and a cloud-based solution, the BMC Remedy IT Service Management Suite combines decades of market-leading service support solution experience with a modern, intelligent approach to today's service desk.
Looking at BMC Remedy ITSM customers by industry, we find that Computer Software (22%), Information Technology and Services (16%) and Telecommunications (6%) are the largest segments.
61% of BMC Remedy ITSM customers are in United States, 5% are in United Kingdom and 5% are in Canada.
Of all the customers that are using BMC Remedy ITSM, 22% are small (<50 employees), 37% are medium-sized and 41% are large (>1000 employees).
Of all the customers that are using BMC Remedy ITSM, 47% are small (<$50M), 9% are medium-sized and 38% are large (>$1000M).