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Companies using BMC Remedy ITSM

We have data on 2,336 companies that use BMC Remedy ITSM. The companies using BMC Remedy ITSM are most often found in United States and in the Information Technology and Services industry. BMC Remedy ITSM is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Remedy ITSM usage goes back as far as 8 years and 8 months.

If you’re interested in the companies that use BMC Remedy ITSM, you may want to check out BMC Software and TOPdesk as well.

Who uses BMC Remedy ITSM?

Some of the companies that use BMC Remedy ITSM include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company Fujitsu Ltd
Website fujitsu.com
Country Japan
Revenue >1000M
Company Size >10000
Company eBay Inc.
Website ebay.com
Country United States
Revenue >1000M
Company Size >10000
Company Blackfriars Insurance Brokers Ltd
Website blackfriarsgroup.com
Country United Kingdom
Revenue >1000M
Company Size >10000
Company Blue Cross Blue Shield Association
Website bcbs.com
Country United States
Revenue >1000M
Company Size 1000-5000

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BMC Remedy ITSM Market Share and Competitors in IT Service Management (ITSM)

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, BMC Remedy ITSM has a market share of about 7.8%. Other major and competing products in this category include:

BMC Remedy ITSM
IT Service Management (ITSM)
BMC Remedy ITSM market share in IT Service Management (ITSM) is about 7.76%
2,336
Companies using BMC Remedy ITSM
IT Service Management (ITSM)
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    What is BMC Remedy ITSM?

    BMC Remedy ITSM enables streamlined service delivery with an amazing user experience on both sides of the service desk. Available both as an on-premise and a cloud-based solution, the BMC Remedy IT Service Management Suite combines decades of market-leading service support solution experience with a modern, intelligent approach to today's service desk.

    Top Industries that use BMC Remedy ITSM

    Looking at BMC Remedy ITSM customers by industry, we find that Information Technology and Services (29%), Computer Software (7%) and Telecommunications (6%) are the largest segments.

    Companies using BMC Remedy ITSM - Distribution by industry

    Top Countries that use BMC Remedy ITSM

    56% of BMC Remedy ITSM customers are in United States, 6% are in United Kingdom and 5% are in Canada.

    BMC Remedy ITSM customers by country

    Distribution of companies that use BMC Remedy ITSM based on company size (Employees)

    Of all the customers that are using BMC Remedy ITSM, a majority (53%) are large (>1000 employees), 16% are small (<50 employees) and 30% are medium-sized.

    Companies using BMC Remedy ITSM, by size (number of employees)

    Distribution of companies that use BMC Remedy ITSM based on company size (Revenue)

    Of all the customers that are using BMC Remedy ITSM, a majority (53%) are large (>$1000M), 30% are small (<$50M) and 12% are medium-sized.

    BMC Remedy ITSM clients - distribution by company revenue

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