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Companies using BMC Helix ITSM

We have data on 59 companies that use BMC Helix ITSM. The companies using BMC Helix ITSM are most often found in United States and in the Information Technology and Services industry. BMC Helix ITSM is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Helix ITSM usage goes back as far as 1 years and 1 months.

If you’re interested in the companies that use BMC Helix ITSM, you may want to check out BMC Software and TOPdesk as well.

Who uses BMC Helix ITSM?

Some of the companies that use BMC Helix ITSM include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company eBay Inc.
Website ebay.com
Country United States
Revenue >1000M
Company Size >10000
Company Blackfriars Insurance Brokers Ltd
Website blackfriarsgroup.com
Country United Kingdom
Revenue >1000M
Company Size >10000
Company Wipro Ltd
Website wipro.com
Country India
Revenue >1000M
Company Size >10000
Company Tata Consultancy Services Ltd
Website tcs.com
Country India
Revenue >1000M
Company Size >10000

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BMC Helix ITSM Market Share and Competitors in IT Service Management (ITSM)

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, BMC Helix ITSM has a market share of about 0.2%. Other major and competing products in this category include:

BMC Helix ITSM
IT Service Management (ITSM)
BMC Helix ITSM market share in IT Service Management (ITSM) is about 0.2%
59
Companies using BMC Helix ITSM
IT Service Management (ITSM)
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    What is BMC Helix ITSM?

    BMC Helix ITSM (BMC Helix IT Service Management) is a cloud-native next-gen service management SaaS (Software as a Service) solution leveraging AI and automation to accelerate IT team results. It helps accelerate innovation, reduce business risk and lower costs with predictive ITSM that reduces response time with real-time auto correlation of incidents and proactive problem identification. It proactively manages change risk for IT and DevOps by determining impact and criticality, integrates service and operations management for major incident management and other ServiceOps use cases.

    Top Industries that use BMC Helix ITSM

    Looking at BMC Helix ITSM customers by industry, we find that Information Technology and Services (36%), Retail (5%) and Computer Software (5%) are the largest segments.

    Companies using BMC Helix ITSM - Distribution by industry

    Top Countries that use BMC Helix ITSM

    31% of BMC Helix ITSM customers are in United States, 12% are in India, 7% are in Spain, 7% are in United Kingdom and 7% are in Canada.

    BMC Helix ITSM customers by country

    Distribution of companies that use BMC Helix ITSM based on company size (Employees)

    Of all the customers that are using BMC Helix ITSM, a majority (68%) are large (>1000 employees), 2% are small (<50 employees) and 19% are medium-sized.

    Companies using BMC Helix ITSM, by size (number of employees)

    Distribution of companies that use BMC Helix ITSM based on company size (Revenue)

    Of all the customers that are using BMC Helix ITSM, a majority (69%) are large (>$1000M), 9% are small (<$50M) and 0% are medium-sized.

    BMC Helix ITSM clients - distribution by company revenue

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