Companies using BMC Helix ITSM
We have data on 88 companies that use BMC Helix ITSM. The companies using BMC Helix ITSM are most often found in United States and in the Information Technology and Services industry. BMC Helix ITSM is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Helix ITSM usage goes back as far as 1 years and 7 months.
If you’re interested in the companies that use BMC Helix ITSM, you may want to check out BMC Software and TOPdesk as well.
Who uses BMC Helix ITSM?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Tech Mahindra Ltd |
| Website | techmahindra.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Tata Consultancy Services Ltd |
| Website | tcs.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| Wipro Ltd | wipro.com | India | >1000M | >10000 |
| Tech Mahindra Ltd | techmahindra.com | India | >1000M | >10000 |
| Tata Consultancy Services Ltd | tcs.com | India | >1000M | >10000 |
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BMC Helix ITSM Market Share and Competitors in IT Service Management (ITSM)
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, BMC Helix ITSM has a market share of about 0.3%. Other major and competing products in this category include:
IT Service Management (ITSM)
What is BMC Helix ITSM?
BMC Helix ITSM (BMC Helix IT Service Management) is a cloud-native next-gen service management SaaS (Software as a Service) solution leveraging AI and automation to accelerate IT team results. It helps accelerate innovation, reduce business risk and lower costs with predictive ITSM that reduces response time with real-time auto correlation of incidents and proactive problem identification. It proactively manages change risk for IT and DevOps by determining impact and criticality, integrates service and operations management for major incident management and other ServiceOps use cases.
Top Industries that use BMC Helix ITSM
Looking at BMC Helix ITSM customers by industry, we find that Information Technology and Services (40%) and Computer Software (7%) are the largest segments.
Top Countries that use BMC Helix ITSM
24% of BMC Helix ITSM customers are in United States, 13% are in United Kingdom, 10% are in Spain, 8% are in India and 6% are in Canada.
Distribution of companies that use BMC Helix ITSM based on company size (Employees)
Of all the customers that are using BMC Helix ITSM, a majority (63%) are large (>1000 employees), 3% are small (<50 employees) and 26% are medium-sized.
Distribution of companies that use BMC Helix ITSM based on company size (Revenue)
Of all the customers that are using BMC Helix ITSM, a majority (63%) are large (>$1000M), 14% are small (<$50M) and 13% are medium-sized.
