We have data on 286 companies that use VMware Service Manager. The companies using VMware Service Manager are most often found in United States and in the Computer Software industry. VMware Service Manager is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for VMware Service Manager usage goes back as far as 5 years.
|Company||TOUCH WORLD, INC|
|Company||Allied Digital Services Ltd|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, VMware Service Manager has a market share of about 1.4%. Other major and competing products in this category include:
VMware Service Manager automates IT Service Management processes and provides the workflow engine driving IT Operations processes. Service Manager enables IT to deliver and manage physical, virtual, and Cloud-based IT services in a standardized and scalable way. Service Manager helps IT give their customer a unified experience and dramatically simplifies requests for support and services and helps drive customer and business satisfaction higher.
Looking at VMware Service Manager customers by industry, we find that Computer Software (23%), Information Technology and Services (10%), Government Administration (6%) and Financial Services (6%) are the largest segments.
43% of VMware Service Manager customers are in United States, 14% are in Australia, 9% are in United Kingdom and 5% are in Canada.
Of all the customers that are using VMware Service Manager, a majority (55%) are large (>1000 employees), 14% are small (<50 employees) and 27% are medium-sized.
Of all the customers that are using VMware Service Manager, a majority (50%) are large (>$1000M), 35% are small (<$50M) and 8% are medium-sized.