Companies using SysAid
We have data on 3,175 companies that use SysAid. The companies using SysAid are most often found in United States and in the Information Technology and Services industry. SysAid is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for SysAid usage goes back as far as 7 years and 7 months.
If you’re interested in the companies that use SysAid, you may want to check out BMC Software and TOPdesk as well.
Who uses SysAid?
| Company | Lenovo Group Ltd |
| Website | lenovo.com.cn |
| Country | China |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | Blackfriars Group |
| Website | blackfriarsgroup.com |
| Country | United Kingdom |
| Revenue | 1M-10M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Lenovo Group Ltd | lenovo.com.cn | China | >1000M | 1000-5000 |
| Blackfriars Group | blackfriarsgroup.com | United Kingdom | 1M-10M | >10000 |
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SysAid Market Share and Competitors in IT Service Management (ITSM)
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Service Management (ITSM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Service Management (ITSM) category, SysAid has a market share of about 10.0%. Other major and competing products in this category include:
IT Service Management (ITSM)
What is SysAid?
SysAid Technologies (formerly Ilient) is an international company founded in 2002 that develops and provides IT Service Management software. SysAid Technologies is a privately owned company, founded by Israel Lifshitz (also founder of NUBO Software). SysAid is an IT service management software designed to help automate a company's processes for help desk support, including hardware configurations, asset management, software licenses, tasks & projects, mobile device management (MDM), and more. SysAid is available on an In-House or Cloud (SaaS) platform, and in Free, Pro, Enterprise, Education, and MSP editions.
Top Industries that use SysAid
Looking at SysAid customers by industry, we find that Information Technology and Services (15%) and Hospital & Health Care (6%) are the largest segments.
Top Countries that use SysAid
56% of SysAid customers are in United States and 8% are in United Kingdom.
Distribution of companies that use SysAid based on company size (Employees)
Of all the customers that are using SysAid, a majority (54%) are medium-sized, 29% are large ( >1000 employees) and 17 are small (<50 employees).
Distribution of companies that use SysAid based on company size (Revenue)
Of all the customers that are using SysAid, 45% are small (<$50M), 22% are medium-sized and 24% are large (>$1000M).
