Companies using SysAid

We have found 1,809 companies that use SysAid. The companies using SysAid are most often found in United States and in the Computer Software industry. SysAid is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for SysAid usage goes back as far as 3 years and 8 months.

Who uses SysAid?

List of the top companies using SysAid :
Company Website Country Revenue Company Size
Community Care Health Network, Inc. matrixforme.com United States 1M-10M 10-50
Caliber Home Loans, Inc. caliberhomeloans.com United States 200M-1000M 5000-10000
Lonza Group AG lonza.com Switzerland >1000M >10000
Medcor, Inc. medcor.com United States 100M-200M 500-1000
Reed Group, Ltd. reedgroup.com United States 200M-1000M 1000-5000

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SysAid Market Share and Competitors in IT Helpdesk Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, SysAid has a market share of about 11.3%. Other major and competing products in this category include:

SysAid
IT Helpdesk Management
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1,809
Companies using SysAid
SysAid market share in IT Helpdesk Management is about 11.34%
IT Helpdesk Management

What is SysAid?

SysAid Technologies (formerly Ilient) is an international company founded in 2002 that develops and provides IT Service Management software. SysAid Technologies is a privately owned company, founded by Israel Lifshitz (also founder of NUBO Software). SysAid is an IT service management software designed to help automate a company's processes for help desk support, including hardware configurations, asset management, software licenses, tasks & projects, mobile device management (MDM), and more. SysAid is available on an In-House or Cloud (SaaS) platform, and in Free, Pro, Enterprise, Education, and MSP editions.

Top Industries that use SysAid

Top Industries that use SysAid

Looking at SysAid customers by industry, we find that Computer Software (10%), Hospital & Health Care (7%) and Information Technology and Services (6%) are the largest segments.

Companies using SysAid - Distribution by industry
Companies that use SysAid, by industry :
Industry Number of companies
Computer Software 181
Hospital & Health Care 127
Information Technology and Services 120
Higher Education 86
Financial Services 73
Education Management 47
Construction 44
Staffing and Recruiting 39
Computer Hardware 38
Insurance 37

Top Countries that use SysAid

Top Countries that use SysAid

52% of SysAid customers are in United States, 8% are in United Kingdom and 5% are in Canada.

SysAid customers by country
Companies that use SysAid, by country :
Country Number of companies
United States 974
United Kingdom 155
Canada 94
Australia 60
Brazil 52
Netherlands 36
India 33
South Africa 31
Israel 25
Italy 24

Distribution of companies that use SysAid based on company size (Employees)

Distribution of companies that use SysAid based on company size (Employees)
Of all the companies that are using SysAid,a majority (51%) are medium-sized, 30% are large ( >1000 employees) and 19 are small (<50 employees).
Companies using SysAid, by size (number of employees)
Companies that use SysAid, by employees :
Employees Number of companies
50-200 Employees 364
200-500 Employees 273
1000-5000 Employees 213
10-50 Employees 196
500-1000 Employees 164
>10000 Employees 127
1-10 Employees 60
5000-10000 Employees 56

Distribution of companies that use SysAid based on company size (Revenue)

Distribution of companies that use SysAid based on company size (Revenue)
Of all the companies that are using SysAid, 44% are small (<$50M), 24% are medium-sized and 25% are large (>$1000M).
SysAid clients - distribution by company revenue
Companies that use SysAid, by revenue :
Revenue (in USD) Number of companies
10M-50M 432
1M-10M 292
50M-100M 200
>1000M 186
200M-1000M 176
100M-200M 137
0M-1M 72

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