We have data on 1,764 companies that use SysAid. The companies using SysAid are most often found in United States and in the Computer Software industry. SysAid is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for SysAid usage goes back as far as 4 years and 8 months.
|SOUTH BEND CLINIC, LLP||southbendclinic.com||United States||100M-200M||500-1000|
|NES Group||nes-group.com||United States||1M-10M||10-50|
|United Response||unitedresponse.org.uk||United Kingdom||200M-1000M||1000-5000|
|Convercent, Inc.||convercent.com||United States||10M-50M||50-200|
|The Cramer-Krasselt Co., Inc.||c-k.com||United States||100M-200M||500-1000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, SysAid has a market share of about 9.2%. Other major and competing products in this category include:
SysAid Technologies (formerly Ilient) is an international company founded in 2002 that develops and provides IT Service Management software. SysAid Technologies is a privately owned company, founded by Israel Lifshitz (also founder of NUBO Software). SysAid is an IT service management software designed to help automate a company's processes for help desk support, including hardware configurations, asset management, software licenses, tasks & projects, mobile device management (MDM), and more. SysAid is available on an In-House or Cloud (SaaS) platform, and in Free, Pro, Enterprise, Education, and MSP editions.
Looking at SysAid customers by industry, we find that Computer Software (11%), Hospital & Health Care (8%), Information Technology and Services (7%) and Higher Education (5%) are the largest segments.
55% of SysAid customers are in United States, 8% are in United Kingdom and 5% are in Canada.