Companies using SysAid

We have data on 2,056 companies that use SysAid. The companies using SysAid are most often found in United States and in the Computer Software industry. SysAid is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for SysAid usage goes back as far as 5 years and 1 months.

If you’re interested in the companies that use SysAid, you may want to check out ServiceNow and HP Service Manager as well.

Who uses SysAid?

Some of the companies that use SysAid include:
Company Website Country Revenue Company Size
SOUTH BEND CLINIC, LLP southbendclinic.com United States 100M-200M 500-1000
THIRD SECTOR NEW ENGLAND INC tsne.org United States 50M-100M 200-500
Edgewood College edgewood.edu United States 50M-100M 1000-5000
Systemgroup Consulting Inc systemgroupinc.com Canada 1M-10M 50-200
KIPP FOUNDATION kipp.org United States 50M-100M 200-500

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SysAid Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, SysAid has a market share of about 8.4%. Other major and competing products in this category include:

SysAid
IT Helpdesk Management
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2,056
Companies using SysAid
SysAid market share in IT Helpdesk Management is about 8.4%
IT Helpdesk Management

What is SysAid?

SysAid Technologies (formerly Ilient) is an international company founded in 2002 that develops and provides IT Service Management software. SysAid Technologies is a privately owned company, founded by Israel Lifshitz (also founder of NUBO Software). SysAid is an IT service management software designed to help automate a company's processes for help desk support, including hardware configurations, asset management, software licenses, tasks & projects, mobile device management (MDM), and more. SysAid is available on an In-House or Cloud (SaaS) platform, and in Free, Pro, Enterprise, Education, and MSP editions.

Top Industries that use SysAid

Top Industries that use SysAid

Looking at SysAid customers by industry, we find that Computer Software (11%), Hospital & Health Care (8%) and Information Technology and Services (6%) are the largest segments.

Companies using SysAid - Distribution by industry

Top Countries that use SysAid

Top Countries that use SysAid

54% of SysAid customers are in United States, 8% are in United Kingdom and 5% are in Canada.

SysAid customers by country

Distribution of companies that use SysAid based on company size (Employees)

Distribution of companies that use SysAid based on company size (Employees)
Of all the customers that are using SysAid,a majority (51%) are medium-sized, 30% are large ( >1000 employees) and 17 are small (<50 employees).
Companies using SysAid, by size (number of employees)

Distribution of companies that use SysAid based on company size (Revenue)

Distribution of companies that use SysAid based on company size (Revenue)
Of all the customers that are using SysAid, 41% are small (<$50M), 26% are medium-sized and 26% are large (>$1000M).
SysAid clients - distribution by company revenue

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