We have data on 17 companies that use Request Tracker. The companies using Request Tracker are most often found in United States and in the Computer Software industry. Request Tracker is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Request Tracker usage goes back as far as 4 years and 2 months.
|Company||The Third Floor, Inc.|
|Company||Portland State University|
|Company||University of Wisconsin-Milwaukee|
|Company||Carnegie Mellon University|
|The Third Floor, Inc.||thethirdfloorinc.com||United States||50M-100M||200-500|
|Portland State University||pdx.edu||United States||200M-1000M||1000-5000|
|University of Wisconsin-Milwaukee||uwm.edu||United States||200M-1000M||1000-5000|
|Carnegie Mellon University||cmu.edu||United States||>1000M||>10000|
|3M Co||3m.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Application Lifecycle Management (ALM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Application Lifecycle Management (ALM) category, Request Tracker has a market share of about 0.1%. Other major and competing products in this category include:
Request Tracker is a battle-tested issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management, network operations, youth counselling and even more.
Looking at Request Tracker customers by industry, we find that Computer Software (30%), Higher Education (12%) and Insurance (7%) are the largest segments.
84% of Request Tracker customers are in United States.
Of all the customers that are using Request Tracker, a majority (50%) are large (>1000 employees), 7% are small (<50 employees) and 9% are medium-sized.
Of all the customers that are using Request Tracker, a majority (55%) are large (>$1000M), 13% are small (<$50M) and 7% are medium-sized.