We have data on 128 companies that use NeoAssist. The companies using NeoAssist are most often found in Brazil and in the Retail industry. NeoAssist is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for NeoAssist usage goes back as far as 1 years.
|Company||Companhia de Gas de Sao Paulo Comgas|
|Companhia de Gas de Sao Paulo Comgas||comgas.com.br||Brazil||>1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including ChatBot Platforms. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the ChatBot Platforms category, NeoAssist has a market share of about 0.3%. Other major and competing products in this category include:
NeoAssist provides an omnichannel solution to optimize the company's service and improve the relationship with customers. It offers chatbots, live chat, cloud telephony services and integrates with other socal media platforms.
Looking at NeoAssist customers by industry, we find that Retail (19%) is the largest segment.
90% of NeoAssist customers are in Brazil.
Of all the customers that are using NeoAssist, 37% are small (<50 employees), 41% are medium-sized and 17% are large (>1000 employees).
Of all the customers that are using NeoAssist, 47% are small (<$50M), 23% are medium-sized and 12% are large (>$1000M).