We have data on 1,213 companies that use LiveSupporti. The companies using LiveSupporti are most often found in United States and in the Information Technology and Services industry. LiveSupporti is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for LiveSupporti usage goes back as far as 3 years and 4 months.
|Company||The Fulcrum Group|
|Company||Unity Connected Solutions|
|Company||Engineering Global Solution|
|Company||HERO Managed Services|
|The Fulcrum Group||fulcrum.pro||United States||1M-10M||10-50|
|Unity Connected Solutions||unityconnected.com||Canada||10M-50M||50-200|
|Engineering Global Solution||egsindia.com||India||10M-50M||50-200|
|HERO Managed Services||heromanaged.com||United States||0M-1M||10-50|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including ChatBot Platforms. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the ChatBot Platforms category, LiveSupporti has a market share of about 0.9%. Other major and competing products in this category include:
LiveSupporti is a cloud-based Live Support chat software that connects and provides live support services from anywhere on any device to the website visitors. It also helps convert visitors into customers and allows real time monitoring. Its multilingual feature allows to customize live chat in any language and all the live chat messages are encrypted and protected over SSL.
Looking at LiveSupporti customers by industry, we find that Information Technology and Services (6%) is the largest segment.
29% of LiveSupporti customers are in United States, 9% are in India and 6% are in United Kingdom.
Of all the customers that are using LiveSupporti, a majority (67%) are small (<50 employees), 8% are large (>1000 employees) and 24% are medium-sized.
Of all the customers that are using LiveSupporti, a majority (70%) are small (<$50M), 7% are large (>$1000M) and 15% are medium-sized.