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Companies using Genesys DX

We have data on 80 companies that use Genesys DX. The companies using Genesys DX are most often found in United States and in the Information Technology and Services industry. Genesys DX is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys DX usage goes back as far as 1 years and 11 months.

If you’re interested in the companies that use Genesys DX, you may want to check out Hubspot Live Chat and HubSpot Conversations as well.

Who uses Genesys DX?

Some of the companies that use Genesys DX include:
Company Cognizant Technology Solutions Corp
Website cognizant.com
Country United States
Revenue >1000M
Company Size >10000
Company Cox Communications, Inc.
Website cox.com
Country United States
Revenue >1000M
Company Size >10000
Company Altoros
Website altoros.com
Country United States
Revenue 50M-100M
Company Size 200-500
Company Tata Consultancy Services Ltd
Website tcs.com
Country India
Revenue >1000M
Company Size >10000
Company ConvergeOne
Website convergeone.com
Country United States
Revenue >1000M
Company Size 1000-5000

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Genesys DX Market Share and Competitors in ChatBot Platforms

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including ChatBot Platforms. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the ChatBot Platforms category, Genesys DX has a market share of about 0.1%. Other major and competing products in this category include:

Genesys DX
ChatBot Platforms
Genesys DX market share in ChatBot Platforms is about 0.06%
80
Companies using Genesys DX
ChatBot Platforms
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    What is Genesys DX?

    Genesys DX (formerly Bold360) is an AI (Artificial Intelligence) powered chat software that provides integrated live agent and chatbot digital customer engagement solution and natural language processing.

    Top Industries that use Genesys DX

    Looking at Genesys DX customers by industry, we find that Information Technology and Services (18%) and Computer Software (12%) are the largest segments.

    Companies using Genesys DX - Distribution by industry

    Top Countries that use Genesys DX

    49% of Genesys DX customers are in United States, 10% are in United Kingdom and 9% are in Canada.

    Genesys DX customers by country

    Distribution of companies that use Genesys DX based on company size (Employees)

    Of all the customers that are using Genesys DX, a majority (52%) are large (>1000 employees), 19% are small (<50 employees) and 20% are medium-sized.

    Companies using Genesys DX, by size (number of employees)

    Distribution of companies that use Genesys DX based on company size (Revenue)

    Of all the customers that are using Genesys DX, a majority (50%) are large (>$1000M), 27% are small (<$50M) and 6% are medium-sized.

    Genesys DX clients - distribution by company revenue

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