We have data on 34 companies that use Fidelity TouchPoint. The companies using Fidelity TouchPoint are most often found in United States and in the Banking industry. Fidelity TouchPoint is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Fidelity TouchPoint usage goes back as far as 6 years and 2 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Banking & Finance. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Banking & Finance category, Fidelity TouchPoint has a market share of about 0.1%. Other major and competing products in this category include:
TouchPoint will improve Comerica's ability to manage relationships, originate accounts, and track and close sales effectively and efficiently. By providing a customer-centric view and processes, Fidelity's TouchPoint enables Comerica to capitalize on cross-sell opportunities, improve customer service and increase revenue.
Looking at Fidelity TouchPoint customers by industry, we find that Banking (44%), Financial Services (24%) and Information Technology and Services (9%) are the largest segments.
74% of Fidelity TouchPoint customers are in United States and 9% are in Canada.
Of all the customers that are using Fidelity TouchPoint, a majority (68%) are large (>1000 employees), 6% are small (<50 employees) and 6% are medium-sized.
Of all the customers that are using Fidelity TouchPoint, a majority (62%) are large (>$1000M), 12% are small (<$50M) and 0% are medium-sized.