We have data on 2,695 companies that use Citrix GoToAssist. The companies using Citrix GoToAssist are most often found in United States and in the Computer Software industry. Citrix GoToAssist is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Citrix GoToAssist usage goes back as far as 7 years and 1 months.
|Company||CONFIDENTIAL RECORDS, INC.|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Remote Access. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Remote Access category, Citrix GoToAssist has a market share of about 5.7%. Other major and competing products in this category include:
GoToAssist is a cloud-based toolset for IT support teams and customer support organizations. GoToAssist Remote Support enables users to access and control remote computers and other Internet-connected devices in order to provide technical support. The solution allows a desktop view of a host computer to be manipulated from a client computer.
Looking at Citrix GoToAssist customers by industry, we find that Computer Software (21%), Information Technology and Services (9%) and Hospital & Health Care (8%) are the largest segments.
77% of Citrix GoToAssist customers are in United States, 7% are in United Kingdom and 5% are in Canada.
Of all the customers that are using Citrix GoToAssist, 25% are small (<50 employees), 42% are medium-sized and 34% are large (>1000 employees).
Of all the customers that are using Citrix GoToAssist, a majority (51%) are small (<$50M), 30% are large (>$1000M) and 9% are medium-sized.