We have data on 148 companies that use Amazon Lex. The companies using Amazon Lex are most often found in United States and in the Computer Software industry. Amazon Lex is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Amazon Lex usage goes back as far as 5 months.
|Digital River Inc.||digitalriver.com||United States||100M-200M||1000-5000|
|BJ's Wholesale Club||bjs.com||United States||>1000M||>10000|
|Asurion, LLC||asurion.com||United States||>1000M||>10000|
|CHENOA INFORMATION SERVICES, INC||chenoainc.com||United States||10M-50M||200-500|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including ChatBot Platforms. In the ChatBot Platforms category, Amazon Lex has a market share of about 20.4%. Other major and competing products in this category include:
Amazon Lex is a service for building Conversational interfaces into any application using voice and text. It enables to easily publish voice or text chatbots to mobile devices, web apps and chat services such as Facebook Messenger, Slack, Twilio SMS. It provides an easy-to-use console which guides to build, test and deploy chatbots. It also provides built-in integration with AWS Lambda, AWS MobileHub, Amazon CloudWatch and can easily integrate with many other services on the AWS platform including Amazon Cognito and Amazon DynamoDB.
Looking at Amazon Lex customers by industry, we find that Computer Software (29%), Financial Services (8%), Information Technology and Services (8%) and Insurance (6%) are the largest segments.
68% of Amazon Lex customers are in United States and 7% are in India.