About ipSCAPE
ipscape.comipSCAPE is a cloud contact centre technology solution that is feature rich, scalable and offers advanced integration capabilities. We help businesses connect with their customers through Voice, Web Chat, Email, SMS and the channels of the future. Our solution fits seamlessly into your existing business model so you don't need to worry about the technology, and can remain focused on delivering an exceptional customer experience. ipSCAPE is hosted on Microsoft Azure, easily enabled Azure product to be incorporated into your customer experience workflows and has integrations with Microsoft Teams, Microsoft Dynamics 365 and Power BI. - Leader in CCaaS (Contact Centre as a service) technology for Sales and Customer Support - Launched 2005 – Pioneers in Cloud Contact Centre Technology and Innovation - Single View of Customer - through integrations with any CRM - Multichannel – Voice, WebChat, SMS and Email - Feature Rich – including Call Recording, IVR, Scripting, Reports - Advanced Integration Capabilities – Integrate with Business Intelligence, Speech Analytics, Workforce Management tools - International Presence – Australia, Europe and Asia - 24/7 Support - Award Winning Technology – recognised as an Industry Leader
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Know the products your prospects use
Vendor Usage
ipSCAPE uses 5 different technologies from 32 different vendors. They have above average use of several technologies including Java, Perl and Python.
Product Categories
ipSCAPE uses products from 37 different product categories. They are particularly heavy users of products in Operating Systems, Cloud Platforms & Services, and Software Frameworks.
Recently Detected Technologies
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
| Technology | Category | Vendor | Usage |
|---|---|---|---|
| Java | Programming Languages | Oracle |  |
| Perl | Programming Languages | Perl | |
| Python | Programming Languages | Python Software Foundation |  |
| Zendesk | Customer Service Management | Zendesk, Inc. |  |
| Zabbix | IT Management Software | Zabbix | |
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