Our Mission Our mission is to provide organizations with the world-class support services they need to maximize the value of their tech roll-outs. By providing comprehensive, flexible end-user training, device lifecycle management services, and 24x7x365 remote tech support, we empower our clients to tap into the immense value of digital transformation while maintaining focus on their core competencies. Our Approach Epiphany is in the customer satisfaction business as much as we are in the technology business. Our work does not end with closing support tickets or answering questions about software applications — we strive to ensure the comprehensive support services we deliver always exceed our clients’ expectations. This singular dedication to customer satisfaction sets us apart from other providers of IT support services. We not only keep track of the number of tickets we close, but how we close each ticket. Our team actively seeks out feedback on every ticket we close, lending a distinctly human element to what could otherwise be a dry, impersonal exchange. This enables us to remain accountable to our clients, understand their needs, and keep the lines of communication open at all times.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Epiphany uses 5 different technologies from 54 different vendors. They have above average use of several technologies including Perl, Windows 10 and Windows 8.
Epiphany uses products from 46 different product categories. They are particularly heavy users of products in Operating Systems, Virtualization Platforms, and Networking Hardware.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Technology | Category | Vendor | Usage |
---|---|---|---|
Perl | Programming Languages | Perl | |
Windows 10 | Operating Systems | Microsoft Corporation | |
Windows 8 | Operating Systems | Microsoft Corporation | |
Microsoft Teams | Collaborative Software | Microsoft Corporation | |
Zencoder | Online Video Platform (OVP) | Brightcove |
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Who are the biggest users of Operating Systems?
What countries, industries, and company sizes are most likely to use Windows 8?