TeleWare, a Microsoft Gold Partner in multiple disciplines, has been a leading communications technology business for over 25 years. Its customers include some of the world’s leading multinational and local financial and professional services, IT, manufacturing, retail, health and public sector organisations. Today, TeleWare technology is used by one in every three FTSE 100 financial services companies. TeleWare has created single numbering solutions, pioneered cloud based recording solutions and is the worlds’ leading provider of SIM based compliant recording. This helps businesses meet regulatory and governance requirements. TeleWare’s ability to help businesses route their communications more effectively addresses fundamental customer experience and business productivity challenges. With innovation at its core, TeleWare designs and builds its own software products in-house. TeleWare’s innovation resulted in two Microsoft world firsts. By routing, recording and analysing a call through the Azure platform in real time and in a fully compliant environment, TeleWare created a paradigm shift in cloud platform capabilities. A month later it did this again, being the first to migrate all fixed line operations to Azure. These world firsts have been confirmed by Microsoft.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
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IT Spend
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Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
TeleWare uses 5 different technologies from 45 different vendors. They have above average use of several technologies including Microsoft Teams, IBM Watson and Zendesk.
TeleWare uses products from 35 different product categories. They are particularly heavy users of products in Software Frameworks, Cloud Platforms & Services, and Database Management System.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Technology | Category | Vendor | Usage |
---|---|---|---|
Microsoft Teams | Collaborative Software | Microsoft Corporation | |
Zendesk | Customer Service Management | Zendesk, Inc. | |
Zendesk Chat | Customer Service Management | Zendesk, Inc. | |
Xamarin | Software Frameworks | Xamarin | |
WPMU DEV | Website Builders | WPMU DEV |
What other companies use Microsoft Teams?
Who are the biggest users of Customer Service Management?
What countries, industries, and company sizes are most likely to use Zendesk Chat?