RapidSpike interacts with digital platforms exactly as customers do, monitoring real and synthetic customer interactions from the outside in to provide clear insight on how to monitor, protect and improve their digital experience. By monitoring and understanding each customer interaction, RapidSpike continuously improves your digital platforms to increase user happiness and performance, enabling better revenue growth whilst detecting damaging cyber attacks to protect customer trust. MONITOR: RapidSpike monitors everything from the customers point of view, enabling you to fix issues that impact your customers directly to maintain and increase your brands online reputation. PROTECT: Detect key vulnerabilities and supply chain attacks (Magecart) to reduce exposure to data breaches, reducing both ICO fines and financial losses. This protects your online reputation and customer trust in your brand. IMPROVE: Make your website, better, faster and more efficient by tracking your website’s performance in real time. Increase and improve website speed and structure to aid revenue conversions and help grow your business.
SaaS Adoption
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Cloud Adoption
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IT Footprint
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IT Spend
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Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
RapidSpike uses 5 different technologies from 17 different vendors. They have above average use of several technologies including Python, Zendesk and Xero.
RapidSpike uses products from 20 different product categories. They are particularly heavy users of products in Software Frameworks, Web Analytics, and Email & Social Media Marketing.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Technology | Category | Vendor | Usage |
---|---|---|---|
Python | Programming Languages | Python Software Foundation | |
Zendesk | Customer Service Management | Zendesk, Inc. | |
Xero | Accounting | Xero | |
Selenium | Software Testing Tools | Selenium | |
PostgreSQL | Database Management System | PostgreSQL Global Development |
What other companies use Python?
Who are the biggest users of Customer Service Management?
What countries, industries, and company sizes are most likely to use Xero?