About eTouchPoint
etouchpoint.comAt eTouchPoint, our purpose is simple: we provide innovative software that helps our clients keep a pulse on customer sentiment in a customer-driven world. Our proven, flexible software platform captures customer feedback, transforms it into real-time, actionable insights, and enables our clients to deliver higher-quality customer experiences. eTouchPoint clients benefit from our robust feedback-collection options, dynamic closed-loop alerting approach, and advanced CX reporting platform. With more than 20 years delivering game-changing CX solutions to Fortune 500 firms, we are one of the most experienced firms in our industry. With eTouchPoint, companies can turn data into insights that give a snapshot of current customer perceptions and a roadmap for driving long-term CX improvements.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Know the products your prospects use
Vendor Usage
eTouchPoint uses 5 different technologies from 11 different vendors. They have above average use of several technologies including SendGrid, Google Apps and Apache httpd.
Product Categories
eTouchPoint uses products from 11 different product categories. They are particularly heavy users of products in Web Analytics, Email & Social Media Marketing, and Web Servers.
Recently Detected Technologies
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
| Technology | Category | Vendor | Usage |
|---|---|---|---|
| SendGrid | Transactional Email | SendGrid |  |
| Google Apps | Office Productivity | Google LLC | |
| DynDNS | DNS Servers | DYN Inc. | |
| CallidusCloud | Sales Performance Management (SPM) | Callidus Software Inc. | |
| Apache httpd | Web Servers | The Apache Software Foundation | |
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